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Smudger1962
Participant
October 19, 2019
Question

Sony ARW Files

  • October 19, 2019
  • 3 replies
  • 1960 views

Hi

Im currenly using Lightroom 5 version 5.7.1 I recently purchaced a Sony A6500 camera and find tha the Raw Files (ARW) wont load into lightroom. can anyone advise a solution.

Thanks

      3 replies

      Rob_Cullen
      Community Expert
      Rob_CullenCommunity Expert
      Community Expert
      October 19, 2019

       

      https://helpx.adobe.com/lightroom-classic/kb/macos-catalina-compatibility.html#ArelegacyorperpetualversionsofLightroomClassiccompatiblewithmacOSCatalina

      "Lightroom Classic 8.4.1 works with macOS 10.15 (Catalina) but have these known compatibility issues."

      "...older versions of Lightroom Classic were neither designed nor tested to work on macOS Catalina. They are not supported in any way for use on macOS Catalina."

       

      So- 8.4.1 is needed with Catalina.! (v8.3 is not compatible)

      Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
      B
      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      October 19, 2019
      Smudger 1962,  
      You wrote, "Hi I downloaded the dng converter and it seems to be working. Thanks."  
      Thanks for the feedback.  That's good news.
       
      B
      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      October 19, 2019

      Old software never works on RAW files from new cameras.   You should consider upgrading to the subscription model and the newest Lightroom Classic will be familiar and work.  Alternately you can use the free from Adobe program called DNG Converter.  It will make RAW DNG copies of your RAW  ARW files that are compatable with your old Lightroom program.

       

      Reference:  https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

        M
        MLOsuna
        Participating Frequently
        October 19, 2019

        Hello I am running the latest version of LR CC and my SONY files all of a sudden are greyed out when trying to import them into a catalog.  I've had the camera for closed to a year and never had a problem before.  Only thing i've done differently at my end was to change from Uncompressed RAW to Compressed RAW.  Can you please help me?

         

        -Moses

        JP Hess
        JP Hess
        Inspiring
        October 19, 2019

        There is no Lightroom CC anymore. There is Lightroom Classic (for the desktop) and Lightroom (for the cloud). What exact version of Lightroom are you running? What Sony camera are you using? What model? Have you changed/upgraded/updated Lightroom since you last successfully used it?

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