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Participant
July 14, 2018
Answered

sony RX100 VI problem to import raw files in LR

  • July 14, 2018
  • 2 replies
  • 7747 views

Help! Who knows why I cannot import raw files from this (new) camera into LR ?

What can I do to resolve this problem? I really like to work with raw files.. and I like to work with LR to edit...

kind regard, Kim

This topic has been closed for replies.
Correct answer Ian Lyons

The RX100 VI isn't supported yet. Hopefully, with in the next couple of months.

See list of supported cameras and version of Camera raw / Lightroom when support was first introduced.

Cameras supported by Camera Raw

2 replies

99jon
Legend
August 22, 2018

Support for your camera model is now available in LR Classic v7.5 as confirmed by Mohit.

Update from the apps tab in Creative Cloud desktop

Ian Lyons
Community Expert
Ian LyonsCommunity ExpertCorrect answer
Community Expert
July 14, 2018

The RX100 VI isn't supported yet. Hopefully, with in the next couple of months.

See list of supported cameras and version of Camera raw / Lightroom when support was first introduced.

Cameras supported by Camera Raw

alisonb2829203
Participant
July 20, 2018

Is there a Sony tool to use in the meantime to process these images? I'm new to Sony and never had this problem with Canon files.

Participant
August 14, 2018

js88888  wrote

You're calling me a victim?

No, I don't think so. You seem to be the one who is inferring that you are the victim. What you don't seem to understand is that camera manufacturers don't coordinate with Adobe. They don't care whether or not Lightroom supports their camera. Lightroom is of no concern to them. All they want to do is sell their camera. What you do with their camera, and how you use it is up to you. The camera manufacturers don't monitor the Adobe release cycle. They don't care whether or not Lightroom supports their camera. It isn't any concern to them in any way. If they release the camera right after a Lightroom update has been released, and you purchase the camera right at that point, then you have to wait for up to three months until the next update is released. This has happened to Canon users before. It has happened to Nikon users before. And they have been just as angry and impatient as you have been, blaming Adobe just as you have been doing. But there's nothing anyone can do. Adobe will release the next update when it's ready, and it will "probably" support your camera model. But if it doesn't then you'll have to wait another release cycle. And it will be Adobe's fault again, according to you. Unfortunately, there will be nothing that you or Adobe will be able to do about it.

Maybe the thing to do is, instead of just waiting for Lightroom, set the camera to take both JPEG and raw and store the raw images until Lightroom is updated and see what you can do with the JPEG images in the meantime. You can do quite a bit with JPEG images in Lightroom, and you can learn a lot about your camera in the process. I know, it isn't what you want. But why just wait and fret about it? It isn't going to make Adobe release the update any sooner.


I never mentioned being a victim nor do I think there is a victim anywhere in this situation. If there were a victim, there should be compassion and not this shaming that seems to be going on. Nevertheless, I'd rather not sit idly by and accept the speed at which Adobe is doing things, I'm asking that Adobe should move faster. Maybe they should figure out how to work with the manufacturers. Maybe they can put more resources on getting the work done. Maybe they can separate updates to raw support versus overall releases. Maybe they can communicate clearly when the new files will be supported. Any of these things could help consumers. Saying there is nothing that can be done is unacceptable. I was hoping this was a forum would advocate for users but I was wrong. Sorry to have bothered all of you here. I will not be posting in the future and Adobe has lost me a customer going forward.