stuck on version 11.2

[MICHAEL29532065gbsc]

My lightroom classic version is currently 11.2.  I haven't received an update since.  I am using a Macbook pro.  I am trying to download the newest version but can't seem to find how to do this.  Do I have a setting set wrong somewhere, or will it show up eventually?   I appreciate any help on this.

[JohanElzenga]

Look in the Creative Cloud app. That is where updates are installed from. If you do not see Lightroom Classic in the Updates tab, then click the 'Search for updates' in the upper right corner. 

[MICHAEL29532065gbsc]

I have tried that, but nothing for LRC.  I get Photoshop updates, bridge, and camera raw updates.

[JohanElzenga]

What version of MacOS do you use? If MacOS is too old to support the update, then you won't see it.

[MICHAEL29532065gbsc]

macOS Monterey

version12.6.3

[JohanElzenga]

Then I am out of ideas. Contact Adobe directly in your country.

[Rikk Flohr: Photography]

1.  Uninstall Lightroom Classic 11.2 via the Creative Cloud App
2.  Reboot your computer
3.  Install Lightroom Classic from the Creative Cloud App

What version installs?

[SeanMcCormack · Accepted solution]

If that doesn't work, uninstall Creative Cloud, the reinstall it. 

[MICHAEL29532065gbsc]

Thanks, this worked.

[Osman_04]

Hey there!

It sounds like you're experiencing some trouble updating Lightroom Classic on your MacBook Pro. Sometimes (link removed by moderator) can take a bit of time to roll out to all users. You can try manually checking for updates by going to 'Help' > 'Updates' within Lightroom Classic. If that doesn't work, you might want to double-check your Adobe Creative Cloud settings to ensure automatic updates are enabled. If you're still having issues, reaching out to Adobe support might provide further assistance. Hope this helps!

Feel free to ask Questions.

Kind regards

Osman_04

[Ian Lyons]

The question was submitted in April 2023 and marked with a Correct answer the same month. 

Above being said, I note that you included a link to an unrelated What'sApp download. I've removed the link and would suggest you don't repeat.