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stuck on version 11.2

Community Beginner ,
Apr 23, 2023 Apr 23, 2023

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My lightroom classic version is currently 11.2.  I haven't received an update since.  I am using a Macbook pro.  I am trying to download the newest version but can't seem to find how to do this.  Do I have a setting set wrong somewhere, or will it show up eventually?   I appreciate any help on this.

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correct answers 1 Correct answer

Community Expert , Apr 30, 2023 Apr 30, 2023

If that doesn't work, uninstall Creative Cloud, the reinstall it. 

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Community Expert ,
Apr 23, 2023 Apr 23, 2023

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Look in the Creative Cloud app. That is where updates are installed from. If you do not see Lightroom Classic in the Updates tab, then click the 'Search for updates' in the upper right corner. 

 

-- Johan W. Elzenga

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Community Beginner ,
Apr 29, 2023 Apr 29, 2023

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I have tried that, but nothing for LRC.  I get Photoshop updates, bridge, and camera raw updates.

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Community Expert ,
Apr 29, 2023 Apr 29, 2023

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What version of MacOS do you use? If MacOS is too old to support the update, then you won't see it.

 

-- Johan W. Elzenga

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Community Beginner ,
Apr 29, 2023 Apr 29, 2023

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macOS Monterey

version12.6.3

 

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Community Expert ,
Apr 30, 2023 Apr 30, 2023

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Then I am out of ideas. Contact Adobe directly in your country.

 

-- Johan W. Elzenga

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Adobe Employee ,
Apr 30, 2023 Apr 30, 2023

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  1.  Uninstall Lightroom Classic 11.2 via the Creative Cloud App
  2.  Reboot your computer
  3.  Install Lightroom Classic from the Creative Cloud App

What version installs?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Expert ,
Apr 30, 2023 Apr 30, 2023

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If that doesn't work, uninstall Creative Cloud, the reinstall it. 


Sean McCormack. Author. Magazine Writer. Former Official Fuji X-Photographer.

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Community Beginner ,
May 04, 2023 May 04, 2023

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Thanks, this worked.

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