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A
ashtonlorenia
Participant
June 6, 2021
Question

Sync freezing in Develop Module

  • June 6, 2021
  • 6 replies
  • 1380 views

I have downloaded the recent version of Lightroom Classic, uninstalled/reinstalled the program multiple times.. Yet im still having issues with syncing images in the develop module. Has anyone else had this issue? Whenever I go to sync even just two images the program freezes. 

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6 replies

GoldingD
GoldingD
Legend
October 14, 2022

Wondering if the preference file is corrupt.

 

Have you tried resetting the preference file?

 

see:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

The preference file can get corrupted leading to buggy behavior. A corrupt preference file will survive uninstalls, updates, and upgrades. By renaming or moving or deleting the preference file you create a situation where LrC will recreate a fresh new one upon startup of LrC. Be aware various settings will revert to defaults.

 

Also see:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-crash-or-freeze.html

JoshKoh
JoshKoh
Participant
October 14, 2022

That worked! Thanks man!

GoldingD
GoldingD
Legend
June 7, 2021

So, as decsibed in:

https://helpx.adobe.com/lightroom-classic/help/develop-module-options.html

you are attemting to "Synchronize settings across multiple photos"?

A
ashtonloreniaAuthor
Participant
June 7, 2021

Yes. 

  • In the Develop module, click the Sync button or choose Settings > Sync Settings. Select the settings to copy and click Synchronize.

That's what is giving me the issue. When I click the sync button, Lightroom will freeze and I have to force shut down. The dialog box wont even come up, as well.

    robyna8567358
    robyna8567358
    Participant
    June 20, 2021

    Having the same issue- did you ever get a resolution. My driver is the latest version and dosnt require an update.

    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    June 7, 2021

    Just a thought are you syncing settings to like images i.e. raw images or rendered images e.g. jpeg, tiff etc?

    Some precepts may contain things that may be applicable only raw images?

     

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    GoldingD
    GoldingD
    Legend
    June 6, 2021
    DirectX: NVIDIA GeForce RTX 2070 SUPER (27.21.14.5751)

    That would be v457.51. Latest is v466.63. Consider updating that.

     

    A
    ashtonloreniaAuthor
    Participant
    June 6, 2021

    Thank you. I just updated it and the sync is still freezing. 

    GoldingD
    GoldingD
    Legend
    June 6, 2021

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

     

     

     

    A
    ashtonloreniaAuthor
    Participant
    June 6, 2021

    Lightroom Classic version: 10.2 [ 202103041821-226a1211 ]
    License: Creative Cloud
    Language setting: en
    Operating system: Windows 10 - Home Premium Edition
    Version: 10.0.19041
    Application architecture: x64
    System architecture: x64
    Logical processor count: 16
    Processor speed: 2.9 GHz
    SqLite Version: 3.34.0
    Built-in memory: 16322.0 MB
    Real memory available to Lightroom: 16322.0 MB
    Real memory used by Lightroom: 3986.7 MB (24.4%)
    Virtual memory used by Lightroom: 11681.6 MB
    GDI objects count: 752
    USER objects count: 2141
    Process handles count: 2172
    Memory cache size: 0.0MB
    Internal Camera Raw version: 13.2 [ 738 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 1542MB / 8161MB (18%)
    Camera Raw real memory: 1704MB / 16322MB (10%)
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 1920x1080, 2) 1920x1080
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info:
    DirectX: NVIDIA GeForce RTX 2070 SUPER (27.21.14.5751)

     

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
    Library Path: C:\Users\ashto\OneDrive\Pictures\Lightroom\Lightroom Catalog.lrcat
    Settings Folder: C:\Users\ashto\AppData\Roaming\Adobe\Lightroom

    Installed Plugins:
    1) AdobeStock
    2) Facebook
    3) Flickr
    4) Nikon Tether Plugin

    GoldingD
    GoldingD
    Legend
    June 6, 2021

    SYNC can mean different processes. SYNC to Cloud? SYNC settings? etc.

    So what are you SYNCING? How? Be specific.

    A
    ashtonloreniaAuthor
    Participant
    June 6, 2021

    Sync settings, i guess. When im in the Develop module and im trying to sync the image presets from one picture to the next.. It freezes when i click Sync. The pop up window doesnt even come up. 

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