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galloyd
Participant
September 26, 2020
Answered

Sync in Progress Problem

  • September 26, 2020
  • 4 replies
  • 1557 views

On Exiting Lightroom Classic I get a "Sync in Progress" message stating that 39 photos are still syncing and giving the option to shutdown or continue.

In preferences, under "sync activity" in the Lightroom Sync tab I have a list of 39 photos that are shown to be uploading. 

I have stopped syncing of all of my previously synced collections and it has not made a difference

I am pretty sure that the 39 photos no longer exist.

 

I am on a 27 inch iMac runnining Catalina 10.15.7

 

A screen shot of the preferences box and the exit message is attached

 

1.  What can I do to get rid of the 39 photos and no longer receive the abovementioned message on exiting?

2.  What should I do to avoid this problem in the future

 

Regards

 

George

 

 

This topic has been closed for replies.
Correct answer Tony_See

Have you tried to re-build the Sync data in LR classic Preferences?

If you're seeing "Syncing n photos" and it never goes away, try going to Preferences > Lightroom Sync, holding down Alt / Opt, and clicking the Rebuild Sync Data button that magically appears.  This should not change your existing synced collections or their contents, just rebuild the existing relationship between LR Classic and LR CC.

4 replies

Hard_Boiled_Greg
Hard_Boiled_Greg
Participating Frequently
January 10, 2021

I hear you. I have 155 photos syncing on LR Classic on my Windows 10 machine. I have tried all of the suggestions I have found from people including rebuilding the sync data in preferences, modifying the phones in question to see if they will try to re-sync, renaming or deleting the Sync.lrdata folder. It's just fustrating. 

Hard_Boiled_Greg
Hard_Boiled_Greg
Participating Frequently
January 10, 2021

modifying the *photos in question. LOL, not the "phones."

evelynep60008217
evelynep60008217
Participating Frequently
October 9, 2020

Hello, I tried it but now, instead of being stuck on 350 photos, it is stuck on 5,375 photos. Amy other suggestions?

 

E
Eric Pec
Inspiring
September 27, 2020
Welcome to the Adobe sync nightmare. We are I believe hundred of thousand people having this issue. Unfortunately, none has found how to fix it.
Adobe is aware since years but not doing any work apparently. I hope they are working on it in the background but have not released any fix yet.

Be patient. I am living with this issue since 2 years now.

Best Regards
Éric Pecquerie
Sent from Eric's IPad Pro
    Tony_See
    Tony_SeeCorrect answer
    Inspiring
    September 27, 2020

    Have you tried to re-build the Sync data in LR classic Preferences?

    If you're seeing "Syncing n photos" and it never goes away, try going to Preferences > Lightroom Sync, holding down Alt / Opt, and clicking the Rebuild Sync Data button that magically appears.  This should not change your existing synced collections or their contents, just rebuild the existing relationship between LR Classic and LR CC.
      G
      galloydAuthor
      Participant
      September 27, 2020

      Thank you Tony, that worked and it was very easy

      Regards

      George

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