Tethered capture remote control bar is not showing up in Lightroom Classic

[micheleagarcia]

I'm on a 2018 15" MacBook Pro (Intel Core) running Sequoia 15.5 OS. I use Lightroom Classic to tether to my Nikon D810 camera with a Tether Tools Tether Pro cable. The tethering function works appropriately (it sees my camera and imports the photos into Lightroom), but the tether capture remote control bar does not appear when I start the tethering function, and I can't figure out how to get the bar to appear. Selecting command T doesn't do anything, and I've uninstalled and re-installed Lightroom as well as updating to the latest OS on Mac, but still don't see the bar.

I have used the Nikon Camera Control Pro 2 app (before Lightroom upgraded its functionality to directly tether Nikon cameras), and that software is still on my laptop. I don't think it's a setting on my camera that would prevent Lightroom from controlling it remotely, as the remote control option in the Camera Control Pro 2 app seems to works fine when connected to my camera. 

Thank you for your help..

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

[Sameer K · Accepted solution]

Hey, @micheleagarcia. Welcome to the Lightroom Classic Community. I'll help you figure this out. Please share the system info from Lightroom Classic from Help > System info > Copy and paste into a text document > Upload and attach here.

Here are a few things you can try:

• Reset Lightroom Classic following the second (manual) method from this article: https://adobe.ly/4fOPxm4
• Update macOS to the latest build (v15.5).
• Check the camera's permissions in the Privacy & Security section in macOS, revoke any previously granted permissions, and see if that helps.
• Just to be sure, ensure Lightroom Classic has the required permissions on macOS: https://adobe.ly/4hmGnNB

Let me know how it goes.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

[micheleagarcia]

Hi @Sameer K  

I was able to fix the issue before I received your reply by updating to Sequoia 15.5 and then uninstalling and reinstalling Lightroom Classic, and after that the tethered capture bar appeared. But I will keep your other suggestions as a reference to try if I have any issues in the future and updating or uninstalling/reinstalling don't work. Thank you for your help!

MIchele G.