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Tethered Shooting in Lightroom Classic 9.1 not working on Canon 5D Mk III.

Forum|Forum|6 years ago
December 13, 2019
16 replies
16291 views

I just upgraded my OS from 10.14 to OS 10.15.2, and upgraded from the 2019 version of Lightroom Classic to the new LR Classic 9.1. I have a Canon EOS 5d Mk II and 5d Mk III. Both worked well with Tethered Catpure until these OS and LR upgrades, and now when I start Tethered Capture, it doesn't recognize the camera. I checked connections, restarted and reconnected the camera, restarted the computer, deleted Lighroom Preferences, updated my camera firmware. I tested my cameras on an old computer with OS 10.10 and Lighroom 6, and Tethered Capture still works great on that system.

When my camera is connected, I am able to use the Lightroom Import window to navigate to the card in the camera and download images into lightroom.

Another puzzle piece, is I installed the October 2019 upgrade to EOS Utility, and it also is unable to recognize my cameras. But Lightroom shouldn't require EOS Utility to operate the 5d Mk III, right?

I was on chat with Adobe tech support for 1-1/2 hours, and they weren't able to solve the problem. They suggested I contact Canon support for help.

Can anyone explain how I get Tethered Shooting to work? Thank you!

This topic has been closed for replies.

Correct answer ak40seven

Catalina 10.15.3 fixed it for me on my Canon 5d mkiv and EOS R. I can now tether with no problems.

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mikeyrevolt

Participant

I recently updated my Mac to Catalinia 10.15.2 and updated to 9.1 Lightroom classic. I also sent my canon 5d mark III to get serviced, when it came back it had the latest firmware on it. I went to start shooting via tethering on lightroom and though the camera can be found in import, the device is not being found in tethering. I hooked up my 70D to see if that it was just the camera and come to find out, same exact problem. I downgraded Lightroom verison back to 8.4.1 release and it does exaclty the same thing, it will import images from the cameras but will not find them to tether. Any help would be greatly apprectiated. Does it have something to do with Catalina?

DdeGannes

Community Expert

I have seen this issue raised about tether capture with both Lightroom Classic and Capture One with the macOS 10.15.2 Catalina.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

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Juan Hidalgo

Participant

My Macbook pro suddenly stopped recognizing my Canon Mark IV camera when I use the Thether Capture option, if I connect it to my Windows PC if it recognizes it. My Mac does recognize the camera, but when I use Lightroom it does not recognize it, I wish I could help me I already lost a full day without getting anything.

GoldingD

Legend

Known issue, see last item in: https://helpx.adobe.com/lightroom-classic/kb/macos-catalina-compatibility.html

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BvH

Participating Frequently

Thanks David !

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daled24322655

Participant

I can also confirm this on 3 seperate computers -Canon 5DmIV with MacOS 10.15.2 does not recognize camera in tethered connection. However the previous 10.15.1 update still works with LR tethering (both LR 9.0 and 9.1). But, you just can't go backwards from 10.15.2 to 10.15.1, you have to reinstall Catalina base (10.15.0) and use only the 10.15.1 update... a real pia! Or, go back to Mohave...not ideal if you have moved on from that.

One interesting note in 10.15.2, when the camera is attached and you import: "File>Import Photos and Video", the camera DOES shows up in the import window, and you are able to import directly from the camera. But in "File>Tethered Capture>

tethered Capture Settings>OK". camera detection is not recognized and stalls the process.

Not sure what Apple did with this 15.2 update, but obviously Apple has to figure this out or Adobe has to counter.

JohanElzenga

Community Expert

I believe the problem is the MacOS X 15.2 update. That breaks tethering, not only in Lightroom but -as you have noticed- also in EOS Utility. And if I'm not mistaken also in CaptureOne.

-- Johan W. Elzenga

trinitydesignkm

Participant

Good to know - I have been trying to fix this for a few days now. I finally found this post. Now how to reverse my software update.

K

kaelhser

Participating Frequently

Hi, i have upgraded my iMac 15.10.1 to 15.10.2 and updated lightroom lastest version and if i connect my canon camera to usb for tethering, i can't see my camera on the acquisition software (Lightroom )but if i go to see in the system information i can see it.