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Stephen Funk
Participant
December 13, 2019
Answered

Tethered Shooting in Lightroom Classic 9.1 not working on Canon 5D Mk III.

  • December 13, 2019
  • 16 replies
  • 16291 views

I just upgraded my OS from 10.14 to OS 10.15.2, and upgraded from the 2019 version of Lightroom Classic to the new LR Classic 9.1.  I have a Canon EOS 5d Mk II and 5d Mk III.  Both worked well with Tethered Catpure until these OS and LR upgrades, and now when I start Tethered Capture, it doesn't recognize the camera.  I checked connections, restarted and reconnected the camera, restarted the computer, deleted Lighroom Preferences, updated my camera firmware.  I tested my cameras on an old computer with OS 10.10 and Lighroom 6, and Tethered Capture still works great on that system.  

 

When my camera is connected, I am able to use the Lightroom Import window to navigate to the card in the camera and download images into lightroom.

 

Another puzzle piece, is I installed the October 2019 upgrade to EOS Utility, and it also is unable to recognize my cameras.  But Lightroom shouldn't require EOS Utility to operate the 5d Mk III, right?

 

I was on chat with Adobe tech support for 1-1/2 hours, and they weren't able to solve the problem. They suggested I contact Canon support for help.

 

Can anyone explain how I get Tethered Shooting to work?  Thank you!

 

    This topic has been closed for replies.
    Correct answer ak40seven

    Catalina 10.15.3 fixed it for me on my Canon 5d mkiv and EOS R.  I can now tether with no problems.

    16 replies

    S
    Sean5C99
    Participant
    October 8, 2020

    Tethering is broken again! I'm on 15.3.7 and can shoot for several shots (like 10) and then the camera is no longer detected. This isn't cool Adobe and Apple! This is my livelihood. I wonder what else is out there to tether. Anyone?

    S
    Sean5C99
    Participant
    October 8, 2020

    Sorry 10.15.7! 

     

    O
    ob7426242
    Participant
    September 9, 2020

    I got it fixed by given all security access to lightroom in my macbook. Systemprefrences > security > integrety > files & folders > lightrrom. 

      lindyw28620022
      lindyw28620022
      Participant
      February 27, 2020

      I shoot on a Canon 5D mkiii and I noticed on the Mac Mojave 10.14.6 or the LR 9.1 update that my recognition speed slowed way down. I timed it today and it takes 1.5 mins for LR Classic to recognize my camera once tethering is turned on in LR 9.2. I went out over last weekend and bought a new MBP 16" with Catalina 10.15.3 and tried to connect to it and NOTHING! That's when I spent hours reading about these issues that were unkown to me before making the huge investment. I even bought a new Tether Tools 15' cable with the USB-C to make sure it wasn't the dongle to the ThunderBolt USB-3 causing the issue. Still nothing. I now have a brand spanking new laptop that I can't teather to and an iMac that takes too long to connect. Very embarrising when you have a subject in front of you waiting to work. Looks like it's time to look at CaptureOne.

      DdeGannes
      Community Expert
      DdeGannesCommunity Expert
      Community Expert
      February 27, 2020

      Lindy this specific thread was marked as "correctly answered" a couple of weeks ago so the viewers may not look at this post. It would be better if you raised a new thread to attract more users. Also, I think you are raising additional/ new issues  .

      Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
      ak40seven
      ak40sevenCorrect answer
      Participant
      January 31, 2020

      Catalina 10.15.3 fixed it for me on my Canon 5d mkiv and EOS R.  I can now tether with no problems.

        giacomor99082070
        giacomor99082070
        Participating Frequently
        January 31, 2020

        Hi! But 10.15.3 Official or Beta?

        A
        AB&CO
        Participating Frequently
        January 31, 2020

        It works on both with my 5D MKII.

        A
        AB&CO
        Participating Frequently
        January 28, 2020

        Download Catlinia MacOS 10.5.3 via the Apple Beta Programme and it fixed the issue! It's a little tricky to find but it works.
        I have a Canon 5D MKII works perfectly as it did before. 

          M
          Miro Perez
          Participating Frequently
          January 30, 2020

          10.15.3 is released now. Guess I need to try and see if the final release fixed it as Adobe hasn't released a fix or work around.

          A
          AB&CO
          Participating Frequently
          January 30, 2020

          It does! Just downloaded and it's fixed, happy days!

            D
            devlantd
            Participant
            January 17, 2020

            Was on Adobe tech support for over 2hrs they could not fix the problem . Said it was a bug with LR have to wait for updates to fix it. no idea when they will have updates. Thanks Adobe:(

            GoldingD
            GoldingD
            Legend
            January 17, 2020

            Actually we are waiting for Apple on this.

             

            Lightroom Classic is not the only program having issues communicating with cameras connected via USB.

             

            For example Fujifilm RAW Studio does not work. Fujifilm states they are working with Apple to address.

             

              S
              Smutminer
              Participant
              January 9, 2020

              Beware all Lightroom Classic users!!! If you are using Lightroom Classic with a Canon camera you will not be able to tether.

              Lightroom will spot your camera for importing images but tethering will not be possible. Don't upgrate your macOS version to Catalina.

              Stick with Mojave or you will be in a world of trouble.

               

              Bas

              B
              BvH
              Participating Frequently
              January 9, 2020

              Hey Bas, I thinks it is very bad Adobe is aware of this issue for more than two weeks and nothing has been done about it. Can't work with LR in the studio for now ... CaptureOne made a fix after a few days... So when you need tethering you could use the trial version of CaptureOne for now ... 

              Thomas-Connor
              Thomas-Connor
              Participant
              December 26, 2019

              I just tied to tether my 5DIII and not recognised - I'm now running 10.15.3 and this is still the case - come on Apple - not good enough for a 'creative' platform!

                trinitydesignkm
                trinitydesignkm
                Participant
                January 12, 2020

                Amen to that. I hate the constant updates because it's too hard as the consumer to know where the breakdown is.

                gordong15867463
                gordong15867463
                Participant
                December 23, 2019

                when will lightroom be able to tether canon cameras in catalin 10.15.2

                very disruptive to work process not to be able to tether canaon cameras

                  JohanElzenga
                  Community Expert
                  JohanElzengaCommunity Expert
                  Community Expert
                  December 23, 2019

                  This is a known issue, caused by Apple, not by Adobe. Tethering doesn't work in EOS Utility either, nor in any other application such as CaptureOne.

                  -- Johan W. Elzenga
                  gordong15867463
                  gordong15867463
                  Participant
                  December 23, 2019

                  Thanks for your reply.

                  I'll contact Apple, and hope that Adobe will also lobby Apple on behalf of all your Canon shooters for a quick resolution to this issue.

                   

                  T
                  thesungwoo0920
                  Participant
                  December 20, 2019

                  After update my mac to catalina, with lightroom classic 9 (the very recent version). tethering is not working at all. I have canon 5D mark IV. and lightroom can not show my camera.

                  I turned off camera and mac. and did all. but nothing worked.

                  What should I do?

                  DdeGannes
                  Community Expert
                  DdeGannesCommunity Expert
                  Community Expert
                  December 20, 2019

                  There are several threads indicating tether for Canon cameras is not functioning with the latest Mac operating system, macOS 10.15.2 Catalina. This is known to Adobe, however, I have not seen any indication from users if it can be rectified by reverting to macOS 10.15.1

                   

                  Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
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