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Nathalie25061992wknc
Participant
November 21, 2023
Question

There was an unknown error while writing metadata his photo. Retry

  • November 21, 2023
  • 2 replies
  • 1851 views

 

 

I work on a Mac Book M2 Pro with Sonoma 14.1.1 and my Lightroom Classic version is 13.01.While working on my files today I noticed an exclamation point and when I click on it the message is that There was an unknown error while writing metadata to this photo. Retry? Then it gives me options for retry metadata export or import from disk. I searched this forum and did the following : I allowed LRC to have access to my disk . Restarted lightroom and the computer. I read that this meant that I didn't have enough space on my hard drive but when I checked I have 1.4 TB out of 2 TB available . I did click on one image and retry metadata export and the exclamation point went away. I have this message on every single file that I imported from my card reader to my external hard drive.

Is there a problem with the external hard drive? I am not sure I understand when the message means to start with. I can see that the files are on my hard drive and I can work on the files in lightroom . I also see the key words, ratings and flags.

 

Thank you in advance

 

Nathalie Fortier

nfortierc514@rogers.com

 

    This topic has been closed for replies.

    2 replies

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    November 21, 2023

    I see this too from time to time. It seems harmless, because 'Retry' always solves it. I believe it may be related to using smart previews somehow.

     

    -- Johan W. Elzenga
    N
    Nathalie25061992wkncAuthor
    Participant
    November 21, 2023

    My only photos affected are when I started using smart previews I think . Is there a way I can click on the retry without having to do one file at a time?

    dj_paige
    dj_paige
    Legend
    November 21, 2023

    Select all the photos with this problem (and even some that don't have this problem, if that is easier) and then Metadata->Save metadata to files

    dj_paige
    dj_paige
    Legend
    November 21, 2023

    I get this from time to time. Normally, I wait 5 minutes or so, and then the metadata is written properly.

     

    My guess (emphasis on "guess") is that something has locked the photo file, preventing writing of metadata. What that something is could by synchronization with the Adobe cloud, or in my case it could also be the program GeoSetter. Again, those are guesses.

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