Skip to main content
Participant
October 14, 2023
Question

there was an unknown error while writing metadata to this photo

  • October 14, 2023
  • 3 replies
  • 2220 views

I just updated to Version 13 on my Mac STudio and am getting the dreaded error message "there was an unknown error while writing metadata to this photo".  Help!  How do I fx this?  

This topic has been closed for replies.

3 replies

Participant
October 24, 2023

I have the same problem.  And it just started after upgrading to 13

dj_paige
Legend
October 25, 2023

@NikaKink did you try the solutions I presented? What happened?

dj_paige
Legend
October 24, 2023

I have gotten this error a few times, and at least in my case, nothing to worry about. (I don't know if your case is more serious than that)

 

Some possible solutions:

 

  1. Try again in five minutes.
  2. Turn off sync with the Adobe cloud, sometimes when a file is being synced, writing metadata is prevented until the sync completes (that's my guess, anyway, seemed to work for me).
  3. I also suspect in my case that there was an interaction which I cannot explain between LrC and GeoSetter (which also accesses the files), other than to say when I shut down GeoSetter the problem went away.
Participant
October 24, 2023

I have the same problem. Just changed from windows 10 to 11 on new computer tranferred my lrcat and lrcat data files to new computer and have "unknown error while writing metadata to this photo" on all photos. 

chrisg52811116
Participating Frequently
March 6, 2024

Did you solve this problem? I am having the same issue and its driving me crazy!

 

dj_paige
Legend
March 6, 2024

@chrisg52811116 

If you would just read the rest of the thread, I have presented a number of solutions you can try.