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Question

TIFF image has been taking over 5 minutes with no movement on the progress bar

Forum|Forum|1 year ago
November 19, 2024
3 replies
1874 views

After updating my catalog from Lightroom Classic V12 to V14.0.1, it now runs ridiculously slow to the point where it's practically unusable. I've escalated this to Adobe tech support and did an hour plus support session (case #ADB-36901627-L0Q7), but they were unsuccessful in fixing the issue.

I sent Adobe support my existing catalog and they confirmed that there is nothing wrong with the catalog (ie: not corrupt). I even imported my entire catalog into a *brand new* catalog and the problem is persisting. My computer has exceeeds the specs but simle actions lag and literally take minutes for LR to catch up (system specs below).

Some examples of the problem:

• Importing ONE TIFF image has been taking over 5 minutes with no movement on the progress bar (screen grab attached).

• Setting star ratings on a selection of 10 images takes almost a minute.

• Quitting lightroom, the system sporadically stalls and doesn't quit for over a minute.

• Etc.

I've run diagnostics on my computer hard drive and there are no problems there either. This is happening on my second computer as well.

Computer specs:

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 14
Version: 14.5.0 [23F79]
Application architecture: arm64
Logical processor count: 12
Processor speed: NA
SqLite Version: 3.36.0
Power Source: Plugged In, 100%
Built-in memory: 98,304.0 MB
Dedicated GPU memory used by Lightroom: 410.0MB / 73,728.0MB (0%)
Real memory available to Lightroom: 98,304.0 MB
Real memory used by Lightroom: 15,709.2 MB (15.9%)
Virtual memory used by Lightroom: 444,832.3 MB
Memory cache size: 15,424.9MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 99MB / 49151MB (0%)
Camera Raw real memory: 100MB / 98304MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:15,424.9MB, n:0.0MB

U-main: 834.0MB

Standard Preview Size: 3600 pixels
Displays: 1) 3600x2338, 2) 1920x1080

Graphics Processor Info:
Metal: Apple M2 Max
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled
Enable HDR in Library: OFF

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/guapo/Pictures/Lightroom/AF_LIGHTROOM_20241024-v16/AF_LIGHTROOM_20241024-v16.lrcat
Settings Folder: /Users/guapo/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) Flickr
2) Helicon Focus Export
3) jf Extended Search
4) jf Folder Watch
5) jf Preview Extraction
6) jf Smart-Collection Sync
7) LR/Instagram
😎 LR/TreeExporter
9) ON1 HDR 2023
10) ON1 NoNoise AI 2023
11) ON1 Resize AI 2023
12) Photo list importer

Config.lua flags:

macOS

T

Toastman3000

Known Participant

I'm on a Mac as well and have noticed significant lag (using LR for like well over 10 years now) and this is the worst I've seen it.

It's not minutes for me, but like it takes 10-20 seconds to change removal tools and draw masks.

On an M1 Max 64GB so it shouldn't be this bad

dj_paige

Legend

@Toastman3000 you have a different problem unrelated to Importing. Please start a new thread and explain your problem from the beginning. People will be happy to help you in a new thread.

A

Aleke

Community Manager

@Aleke So this problem has been going on for over 6 months. I spoke with Adobe support and literally spent 4-5 hours on the phone with them. In the end, the only solution that worked was when I insisted on rolling back to Lightroom V12. The tech swore the issue would be fixed with the February update - I just updated to 14.2 and am still having the same problem. The only clue as to what's going on is that now Lightroom shows progress on writing XMP which seems to be part of the problem - every time I open it, there is a massive number of files it's writing XMP for (and the number just keeps growing as it progresses and never finishes), and the XMP writing goes ridiculously slow. I have over 650,000 images in my archive and growing so this is insanely frustrating.

I've been using Lightroom to manage my archive since 2004 so this has turned into a major problem for my business. At this point I'm most likely going to have to ditch lightroom and migrate to Capture One because their software actually works (unlike Lightroom). Adobe REALLY needs to fix this issue immediately - obviously I'm not the only person experiencing it (Adobe support confirmed they are already aware of the bug). It's unacceptable that paying customers have to wait over half a year for an update and it never gets fixed.

Hi @alexfreund!

First of all, I'm really sorry for the delayed response and that we haven't been able to help yet. I understand how frustrating this must be.

Slow XMP writing in Lightroom Classic can be caused by various factors, such as an overly large catalog, too many presets or plugins, or disk space issues.

To address this, you can try optimizing the catalog by going to File > Optimize Catalog.

Could you also try disabling your plugins one by one to see if any of them are causing the issue? If you find a plugin affecting your performance, please ensure it's fully updated and compatible with your version of Lightroom Classic.

Another thing we can try: Syncing images uses CPU and system resources to create previews and upload/download images from Creative Cloud. Temporarily pause Sync With Lightroom while you import and edit your images on your desktop computer. Then resume Sync With Lightroom and let the application sit open overnight for the syncing process to complete.

Hope this helps!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

GoldingD

Legend

Library Path: /Users/guapo/Pictures/Lightroom/AF_LIGHTROOM_20241024-v16/AF_LIGHTROOM_20241024-v16.lrcat

That file structure looks a bit odd, like their is a redundant folder. Did the Adobe Techs cause that? I am speaking of the AF_LIGHTROOM_20241024-v16 listed twice.

Are you using the correct catalog?

A

alexfreundAuthor

Known Participant

Yes that's the new catalog. It's inside a folder i created within my photos folder. Nothing strange about it.

J

jslsvg

Known Participant

Hola:

Ahora trabajo con Mac pero antes tenía windows y me pasó algo parecido. Tras muchas pruebas descubrí que era el antivirus, en mi caso Avast. Fue quitarlo y todo volvió a la normalidad.

Saludos

https://stock.adobe.com/es/contributor/205079068/josevgluis

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