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SNR20
SNR20
Known Participant
May 19, 2020
Question

trouble importing raw files from Nikon D5500

  • May 19, 2020
  • 5 replies
  • 1289 views

Hi, I'm just starting to use LR Classic on a macbook pro. I went to import raw from my Nikon D5500 and got an error. Looked it up and saw (elsewhere in this forum) that the D5500 isn't supported in classic for raw. But Adobe lists the D5500 as one of the cameras that is supported. Please clarify. Thanks.

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5 replies

SNR20
SNR20Author
Known Participant
May 20, 2020

Hi All, with some help from someone, I figured out that I hadn't changed the setting to export the photos to my external drive. Once I did that, it all worked. Sharing this here in case it helps someone else. Thanks all. 

dj_paige
dj_paige
Legend
May 20, 2020

I thought this was an import problem, not an export problem.

    GoldingD
    GoldingD
    Legend
    May 20, 2020

    P.S. Have no idea why I am remebering this, but check the date/time on your MAC.

     

    SNR20
    SNR20Author
    Known Participant
    May 20, 2020

    Thanks. I'm not sure what you mean?

     

    GoldingD
    GoldingD
    Legend
    May 20, 2020

    Some odd issues can arise when the time on your MAC is off. Probably would require time/date of files on SD card to be newer than daye on MAC. Very out in the weeds.

     

      GoldingD
      GoldingD
      Legend
      May 20, 2020

      Your screenshot of your Finder panel may be telling. Why are those files grayed out. I suspect a MACOS issue, not an Adobe  issue.

       

      I suspect, that if you attempt to copy those photos to a hard drive folder via Finder, that you cannot.

       

      What is your MACOS? Somehow I suspect Catalina.

       

       

        SNR20
        SNR20Author
        Known Participant
        May 20, 2020

        I'm still on Mojave. Needing to move to LR before I upgrade the OS because the newest OS won't work with Aperture.

         

        Thanks.

        ManiacJoe
        ManiacJoe
        Inspiring
        May 19, 2020

        Your screen shot does not show enough info about the from-to-how of your import.

         

        If you are importing from the camera or SD card, you must do a "copy" import to get your images onto your hard drive. "Add" is only available when the files are already off the camera/card and on a permanent drive already.

         

        Normally, if you cannot select the files to import it is either due to (1) the Destination panel pointing to a location you do not have WRITE priviledges to, or (2) the files have already been imported previously.

         

          SNR20
          SNR20Author
          Known Participant
          May 20, 2020

          Thanks so much. I'll play around with that tomorrow and then will post again.

           

          P.S. Joe Cool rocks.

          dj_paige
          dj_paige
          Legend
          May 19, 2020

          Tell us the exact word-for-word error message.

           

          Your camera was supported long before Lightroom Classic.

            SNR20
            SNR20Author
            Known Participant
            May 19, 2020

            Thanks for responding. I guess not really an error, but it wouldn't let me add and it doesn't seem to see the NEF files?

             

             

             

            dj_paige
            dj_paige
            Legend
            May 20, 2020

            What happens if you click on the triangle at the bottom left of the import dialog?

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