Skip to main content
Tunimaal
Tunimaal
Participating Frequently
February 1, 2018
Question

Trouble uploading photos to Lightroom CC

  • February 1, 2018
  • 5 replies
  • 15152 views

I have been having trouble uploding photos to Lightroom recently.

When I open Lightroom (6, up to date, fully paid version) and go to upload new photos all the photos appear in transparent and can't be slected to be upload to lightroom for work, doesn't matter the file (jpeg, raw, arw, ...) and doens't matter where they are (external dd, internal dd, usb, sd card, ...).

Does any one of you know what is the problem and how to solve it?

Thank you

This topic has been closed for replies.

5 replies

M
mikaelsacchi
Participating Frequently
April 28, 2018

Hello Guys,

The bug is coming from 6,000 photos I imported from Flickr.

I was trying to figure out what was the biggest change I did on my catalogue since the importation bug and here is the anwer!

I exported again the photos on desktop and will reimport by batch later on to see if the problem happens again.

But for now my catalogue works perfectly

Thanks for all your suggestions!

Mika.

    M
    mikaelsacchi
    Participating Frequently
    April 22, 2018

    Hello to all,

    I have the same problem since one day ago - April 22nd 2018.

    I open Lightroom CC, click the import button as usual where I usually can see my CF card or other cards and it froze. The wheel starts to turn and doesn't stop.

    I tried by clicking the import button or by sliding photos from folder to LR folder directly (as it is on the screenshot below)

    I have to force to quit.

    I just did the software update.

    Thanks to let me know if you have any idea about what to do.

    Cheers,

    Mika.

    J
    Community Expert
    Jao vdLCommunity Expert
    Community Expert
    April 22, 2018

    Mika,

    you should try resetting your Lightroom preferences. Hold down option and shift while you restart Lightroom. Then when you go to import make sure the correct destination folder is selected.

    M
    mikaelsacchi
    Participating Frequently
    April 23, 2018

    Thank you Jao for your email.

    I did option shift when opening Lightroom and I had to wait like a minute before having the below message.

    Thanks to let me know if I can try something else.

    Best,

    M
    MelissaLA88
    Participating Frequently
    February 1, 2018

    Some screenshots and clarification on which version of Lightroom you are actually using would help

    dj_paige is correct though! If it's greyed out, that means Lightroom has already imported it!

    JP Hess
    JP Hess
    Inspiring
    February 1, 2018

    Please describe your terminology when you say, "appear in transparent". If possible, provide a screenshot.

    dj_paige
    dj_paige
    Legend
    February 1, 2018

    When you say "upload" are you talking about Importing the photos into LR? Or uploading to somewhere in "the cloud"? Or something else?

    Also, you mention both LR CC and Lightroom 6, these are not the same, I assume you really are talking about Lightroom 6, but could you please clarify?

    Tunimaal
    TunimaalAuthor
    Participating Frequently
    February 1, 2018

    Sorry, I mean importing photos into Lightroom to work on them.

    dj_paige
    dj_paige
    Legend
    February 1, 2018

    Because I never imported them to lightroom before as they are new photo that I just took and also because I tried with other photos that I never imported to lightroom before too. I know which photos I did import before and which I didn't.


    We need a screen capture.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices