Participant

Question

Unable to EXPORT: An internal error has occurred: ?:0: attempt to index a nil value

Forum|Forum|7 years ago
January 10, 2019
4 replies
5597 views

Help! I've run into this error message, which seems similar to other people's issue when deleting an image from the catalog, however in my case the error is occurring when I try to export. I have already disabled all plug-ins and restarted Lightroom (also, I was never running any of the plug-ins mentioned on other threads as causing issues). Why is this happening, and how do I fix it?! I need to be able to export right now.

Thanks!
Hilary

This topic has been closed for replies.

GoldingD

Legend

So, not sure what the issue is, but some of the common steps taken to fix LR

1) Cold reboot PC (I will assume this has occured)

2) Check for updates to Lightroom (done)

3) Check OS for updates (carefull, some updates migh hose things up) (done, opps Mojave hoses things up)

4) Check your GPU driver for updates (Windows OS, I doubt if MAC OS would allow this to not be the latest)

5) In Lightroom Preferences turn off using the GPU, see what happens

6) Reset (aka restore) the Preferences file. (carefully review these links)

Replacing the Lightroom Preference File – Lightroomers

https://m.youtube.com/watch?v=bARt-hoCc2Q (Got buggy from their)

Preference file and other file locations | Lightroom Classic CC and Lightroom 6

Recover catalog and images after resetting preferences in Adobe Photoshop Lightroom

7) Disable Plug-ins (one at a time) (in your case, all)

8) Windows OS should use DirectX not OpenGL, MAC OS should use Metal

9) Rule out a corupt catalog, make a new catalog and see if issues go away

10) Try a clean user account. Make a new user account on your PC and try it.

Some, well all of that (and more) can be found at: https://www.lightroomqueen.com/standard-lightroom-troubleshooting-steps/

GoldingD

Legend

Also, a summary of the system info, with remarks

Lightroom Classic version: 8.1 [ 1200465 ].........Ok

License: Creative Cloud............................Ok

Language setting: en-US............................Ok (some users have issues in other languages, rare)

Operating system: Mac OS 10........................no comment

Version: 10.14.2 [18C54]...........................Latest macOS Mojave, coould have been issue if LR was earlier version

Application architecture: x64......................Would be very very odd and unbelivable if otherwise

Logical processor count: 8

Processor speed: 4.0 GHz...........................Great

Built-in memory: 32,768.0 MB.......................Great

Real memory available to Lightroom: 32,768.0 MB

Real memory used by Lightroom: 4,841.7 MB (14.7%)

Virtual memory used by Lightroom: 6,066.5 MB

Memory cache size: 535.2MB

Internal Camera Raw version: 11.1 [ 112 ]..........As expected

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1210MB / 16383MB (7%)

Camera Raw real memory: 1223MB / 32768MB (3%)

Displays: 1) 5120x2880............................Alarm Bells(only one listed, so probably integral monitor,unless its a MAC Pro)

Graphics Processor Info:

Metal: AMD Radeon R9 M295X........................Metal, approriate for MAC OS

(Windows should be DirectX)

(and from this,iMac Retina 5K, 27-inch, Late 2014?

GoldingD

Legend

Not sure about your current problem, but the system information shows one glarng issue:

Displays: 1) 5120x2880

I have no idea what model of MAC you are on, or if this is an integral or external display

Lightroom does not behave well at high resolution, defiantly not at 5K,

Extremly slow at 5K to the point of useless

Very Slow at 4K

Slow at 3K for some actions

Fine at 2K

Now if the monitor is integral to the MAC, like on a MAC Book, or a iMAC, then you are stuck with display scaleability, and not actual Resolution adjustment

Naturaly if it is an external monitor, you can adjust the monitors resolution, and I think how the MAC OS interacts with it

Note that the issue is basically creation of previews. Previews CACHE (.lrdata) in Library, and preview images (Camera RAW CACHE) in Develop. Library can be improved by decreasing standard previews size in preferences, Develop by not running LR full screen.

might have gotten some of that wrong or just explained poorly

Followup, from your GPU info, I take it this is a iMac Retina 5K, 27-inch, Late 2014

hilstillsAuthor

Participant

Thanks for all of that David! Yes, it's being run on an iMac 27" Retina.

In terms of the original issue, I think I may have resolved it! I went to do a batch Save Metadata to File, and in that process I got an error message for one file. I deleted that file from the catalog, and low and behold, the batch export worked! What's weird though is that it wasn't as though that file's path was incorrect, and the export error message wasn't something along the lines of "unable to locate or export this one file..."

Hopefully it was just something weird, and won't happen, but I'll post if it occurs again.

Thanks!

Hilary

GoldingD

Legend

Please be so kind as to accomplish the following

In LR click on Help, clcik on System Information, Click on Copy. Paste the results in your reply.

Include the lines from top first line down to just after the plug-ins section (yes I know).

hilstillsAuthor

Participant

Lightroom Classic version: 8.1 [ 1200465 ]

License: Creative Cloud

Language setting: en-US

Operating system: Mac OS 10

Version: 10.14.2 [18C54]

Application architecture: x64

Logical processor count: 8

Processor speed: 4.0 GHz

Built-in memory: 32,768.0 MB

Real memory available to Lightroom: 32,768.0 MB

Real memory used by Lightroom: 4,841.7 MB (14.7%)

Virtual memory used by Lightroom: 6,066.5 MB

Memory cache size: 535.2MB

Internal Camera Raw version: 11.1 [ 112 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1210MB / 16383MB (7%)

Camera Raw real memory: 1223MB / 32768MB (3%)

Displays: 1) 5120x2880

Graphics Processor Info:

Metal: AMD Radeon R9 M295X

Application folder: /Applications/Adobe Lightroom Classic CC

Library Path: /Volumes/HilStills/GLORIA/GLORIA.lrcat

Settings Folder: /Users/Hilwith1L/Library/Application Support/Adobe/Lightroom

Installed Plugins:

Config.lua flags: None

AudioDeviceIOBlockSize: 512

AudioDeviceName: Built-in Output

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: 12.1x4

CoreImage: true

GL_ACCUM_ALPHA_BITS: 0

GL_ACCUM_BLUE_BITS: 0

GL_ACCUM_GREEN_BITS: 0

GL_ACCUM_RED_BITS: 0

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: AMD Radeon R9 M295X OpenGL Engine

GL_SHADING_LANGUAGE_VERSION: 1.20

GL_STENCIL_BITS: 8

GL_VENDOR: ATI Technologies Inc.

GL_VERSION: 2.1 ATI-2.4.9

OGLEnabled: true

GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded