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T
The Lazyphotographer
Participating Frequently
March 31, 2017
Answered

Unable to import from Camera say no photos found

  • March 31, 2017
  • 3 replies
  • 4881 views

I have been using Lr to import for 12 months now and not had a problem. Today it just hangs for ages while trying to import, it eventually says no photos found.
Lr recognises my camera as displays canon Mk3 on source it will just not find the photos, if I look via windows explorer I can see the photo files on the camera. I have tried reinstalling Lr using a different usb cable but no joy any ideas how to overcome. AlsoI have confirmed windows 10 Is updated correctly.


Thanks
Don

      This topic has been closed for replies.
      Correct answer ManiacJoe

      Yes, you definitely want a USB 3 card reader.

      3 replies

      T
      The LazyphotographerAuthor
      Participating Frequently
      April 8, 2017

      Adobe have updated Photoshop, for what ever reason this now has enabled my camera to download photos straight into LR thanks all for help

      T
      The LazyphotographerAuthor
      Participating Frequently
      April 2, 2017

      Cheers people I must say that importing via the card reader was much slower than via the camera guess I need to get a USB3 reader to over come this small problem. would be better if Lr were to magically fix itself

      JP Hess
      JP Hess
      Inspiring
      April 2, 2017

      And what is it that you are expecting Lightroom to "fix"?

      P
      pnashjenkins
      Participant
      July 24, 2020

      I wish they'd fix your attitude!

        JP Hess
        JP Hess
        Inspiring
        March 31, 2017

        Do you have a card reader that you can try?

          T
          The LazyphotographerAuthor
          Participating Frequently
          April 2, 2017

          Jim thanks have tried card reader and I can import from it. I am still confused as have tried 3 different cameras and it does exactly the same so I guess there is a corruption in that part of software have no idea how to sort it mind

          dj_paige
          dj_paige
          Legend
          April 2, 2017

          I am still confused as have tried 3 different cameras and it does exactly the same so I guess there is a corruption in that part of software

          My conclusion is that it's not the software, it's something in the connection hardware (bad USB port, bad cable, poorly connected cable, etc.)

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