Unable to import

Forum|Forum|3 years ago
September 5, 2022
5 replies
648 views

I have not been able to import from a folder since mid august. I'm running windows 10. LR11.5

Path: File>Import photos and video>select folder .......nothing happens.

I've been using lightroom for 10 years.

Michael O

Windows

This topic has been closed for replies.

Correct answer Per Berntsen

Try resetting the preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

michaelo93308166Author

Participating Frequently

[merged to second post regarding the same topic - Please do not multi-post to the same topic]

F. McLion

Community Expert

You seem to have sub-folders in the folder marked.

Make sure to have checked to include sub-folders in the drop-down menu of "From" Clientdisk.

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GoldingD

Legend

@michaelo93308166 wrote:
I have not been able to import from a folder ....
Path: File>Import photos and video>select folder .......nothing happens.
Michael O

Are you trying to import by selecting s folder? Not by selecting photos in the folder?

A screen capture might help.

michaelo93308166Author

Participating Frequently

Yes, I have always imported images from folder.

Coincidentally, LR is failing to import also.

kentdesign

Community Expert

another thing to try, is to reinstall the application itself... however make sure you save any specific preference files you want to keep and make sure your catalog is backed up also....

kentdesign

Community Expert

Very strange - have you tried, as suggested, to reset the preferences?