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1

Unable to open Lightroom Classic after upgrading to macOS Monterey

New Here ,
Nov 11, 2021 Nov 11, 2021

I upgraded to macos Monterey and now LR Classic will not open. I tried signing out and in in Creative Cloud. I restarted my computer. I get message "verifying LR Classic" but it still will not open.

 

 

{Thread title edited by moderator}

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correct answers 1 Correct answer

Adobe Employee , Nov 11, 2021 Nov 11, 2021

Hi,

 

We're sorry about the trouble while trying to launch Lightroom Classic. Would you mind telling us the version of Lightroom Classic insatlled on the machine?

 

Please ensure that Lightroom Classic has the necessary permissions on macOS by following the below mentioned steps:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Lightroom Classic is added to the list with a check

...
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Adobe Employee ,
Nov 11, 2021 Nov 11, 2021

Hi,

 

We're sorry about the trouble while trying to launch Lightroom Classic. Would you mind telling us the version of Lightroom Classic insatlled on the machine?

 

Please ensure that Lightroom Classic has the necessary permissions on macOS by following the below mentioned steps:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Lightroom Classic is added to the list with a check mark in front of it.

3. If Lightroom Classic is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Lightroom Classic under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

If the issue persists, you can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/2JSym5e

Please backup your presets prior to resetting the preferences.

 

Let us know how it goes!

Regards,

Nikunj

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New Here ,
May 14, 2022 May 14, 2022

it works. Thanks for the tip

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New Here ,
Jul 25, 2022 Jul 25, 2022

Hi,
I have the same issues and I implemented what you proposed but unfortunately it doesn´t work 😕 could you help me? Thanks
Jorge

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Community Expert ,
Jul 25, 2022 Jul 25, 2022

At, Jorge, after you made the suggested changes, did you complete the final step "5. Once done, restart the Mac & check if it helps." ?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 14.5.1, PS 26.10; ) Camera Oly OM-D E-M1.
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Community Beginner ,
Aug 16, 2022 Aug 16, 2022

I'm having the same problem - upgraded to Monterey, and now Lightroom Classic (v11.4.1) won't start. It shows the splash screen and then brings up the error dialog (with a link about fixes, but the page that link goes to is for Photoshop). I performed the tasks above (accessibility permissions, plus reboot, and once time it got a tiny bit further - the main lightroom window appeared behind the splash screen for a few seconds, but then it all goes away and the error dialog comes up.

I have uninstalled LrC and reinstalled it, same result (I did this before the Accessibility stuff). I have also reset my preferences via the Keyboard Shortcut method.  

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New Here ,
Sep 21, 2022 Sep 21, 2022

I am in the same boat. I have done what you have suggested with accessibility and it is still not working. 


I have MacBook Air with OS Monterey

lightroom  classic now updated to 11.5

 

it has always worked prior. No updates were done & it stopped working. I only updated to see if it would help but it didn't. 

any further suggestions? I am mid editing a few sessions and need this to work asap. 

Here is the error page 

 

image.jpg

 

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Community Beginner ,
Aug 16, 2022 Aug 16, 2022

Thanks Carlos, but still no love here. I ran maintenance with OnyX, and it reported that everything went well, but Lightroom still doesn't start up. I have run FirstAid more than once on this disk (once last night with Apple on the horn as part of the troubleshooting as to why my new Monterey installation kept rebooting).

I may have to try the "delete Creative cloud altogether and reinstall" route next. 8-(

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New Here ,
Sep 21, 2022 Sep 21, 2022

Did that work? 

I can't get anything to work either. 

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Community Expert ,
Sep 21, 2022 Sep 21, 2022

The thread has a reply as answered, have you performed all the recommended procedures in that post?
Also could you provide details of your operating system and the Adobe Application you have installed.

Actual version numbers.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 14.5.1, PS 26.10; ) Camera Oly OM-D E-M1.
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New Here ,
Sep 21, 2022 Sep 21, 2022

As posted above in thread. 

I am in the same boat. I have done what you have suggested with accessibility and it is still not working. 


I have MacBook Air with OS Monterey

lightroom  classic now updated to 11.5

 

it has always worked prior. No updates were done & it stopped working. I only updated to see if it would help but it didn't. 

any further suggestions? I am mid editing a few sessions and need this to work asap. 

Here is the error page 

 

Brazie279_0-1663807180706.jpeg

 

 

 

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New Here ,
Oct 26, 2024 Oct 26, 2024
LATEST

accidentally delated please reload to my account  lynette.graham123@bigpond.com

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