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D
Dmochowski
Participant
May 8, 2017
Question

unable to send to photoshop

  • May 8, 2017
  • 3 replies
  • 310 views

I just updated my LR and PS today, now when I keep trying to send pictures from lightroom cc to photoshop and it keeps asking me if I want to edit the original or with adjustments. When i select one it says preparing file in the top left corner of LR and then makes a duplicate and resaves it back to LR as a tiff or PSD whichever i have it set to in preferences. Any ideas? It was sending the pictures over no problem before the update.

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    3 replies

    Geoff the kiwi
    Community Expert
    Geoff the kiwiCommunity Expert
    Community Expert
    May 8, 2017

    That message comes always from a TIFF, PSD or jpeg file.......

    What type of file are you sending???

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    May 8, 2017

    Do you have updated CC to the latest version? This was a bug in a previous version. As far as I see on my machine (windows 10, PS 2017 and LR 2015.10) all is working.

    Axel

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    May 8, 2017

    Hi Dmochowski,

    Please keep the Photoshop application open in the background, while opening the images from Lightroom to Photoshop and check if that helps.

    Regards,

    Mohit

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