Unable to update Lightroom on Mac

New Here ,
Dec 26, 2021 Dec 26, 2021

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Screenshot 2021-12-27 at 10.36.25 AM.pngScreenshot 2021-12-27 at 10.36.05 AM.png

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LEGEND ,
Dec 27, 2021 Dec 27, 2021

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The first dialog box is very clear. Contact the system administrator at your school or company, and have that person allow the software to be updated.

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New Here ,
Dec 27, 2021 Dec 27, 2021

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The license is in my personal name, thus I'm the administrator / user.

 

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LEGEND ,
Dec 27, 2021 Dec 27, 2021

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I can't see your screen captures. You need to use the "Insert Photos" icon to include screen captures in your reply.

 

Have you tried running the update software as administrator?

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New Here ,
Dec 27, 2021 Dec 27, 2021

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Screenshot 2021-12-27 at 5.35.49 PM.pngScreenshot 2021-12-27 at 5.35.27 PM.png

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LEGEND ,
Dec 27, 2021 Dec 27, 2021

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have you tried running the update as administrator?

 

You are in the wrong forum, this is the Lightroom Classic forum, and you do not have Lightroom Classic. All further questions should be in the Lightroom ecosystem forum.

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New Here ,
Dec 27, 2021 Dec 27, 2021

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Ok. thank you.

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