Skip to main content
P
phil.thecreator
Participant
November 21, 2019
Question

unknown import error -Lightroom Classic 9.0 macOS

  • November 21, 2019
  • 2 replies
  • 341 views

Trying to add new photo to already existing folder, which has already been added to the lighttroom and work has been done. But here is an unknown error when clicking "sync", tried adding new photoes from another folder - didn't work, ss well as from another local disk

LR 9.0 Release Mac OS

upd: tried Shift Option Del and restore settings, didn't help

 

{Thread renamed by moderator}

This topic has been closed for replies.

2 replies

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
November 21, 2019

Looks like your image is named 'IMAGE 2019-11-21 13:41:12.jpg'? That is an illegal name format. You cannot use a colon (:) in a file name in Lightroom.

-- Johan W. Elzenga
P
phil.thecreatorAuthor
Participant
November 21, 2019

Oh my god, just don't call the file police, i handled it.

You're right, case solved 😃 Thank you

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    November 21, 2019

    Hi Phil,

     

    Sorry to hear about the unknown error with Lightroom Classic 9.0, where are you importing the image from local drive or external/network?

     

    What is the format of the image?

     

    Could you try opening the file in a a different application and let us know if it helps?

     

    Regards,
    Sahil

    P
    phil.thecreatorAuthor
    Participant
    November 21, 2019

    only local drives, PS import is working fine for comparison.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices