Skip to main content
W
Windeleyes
Participant
December 6, 2022
Question

Unsolved problem with Lightroom classic : I can't download it with my MAC (Monterey version 12.5)

  • December 6, 2022
  • 4 replies
  • 1862 views

hi, 

 

I've just bought a new computer especialy to edit my pictures but I cannot download lightroom CLASSIC on it and usually I work with this app so I really need to have it. I can only have lightroom and all the others adobe's apps but not the "classic one" :((((. 

I've already did a lot of researches and seen many forums but It's impossible for now to me to find a solution. 

I really need your help so if anybody have a solution for this bug, I would be very glad ! 🙂 

 

Thank u very much ! 

 

 

    This topic has been closed for replies.

    4 replies

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    December 8, 2022

    Lightroom Classic requires the Photography Plan or the All Apps Plan.

    https://www.adobe.com/creativecloud/plans.html

    A
    avid_Sunbeam154A
    Participant
    December 7, 2022
    I have the same problem. And I am using creative cloud and paying for all apps monthly
    dj_paige
    dj_paige
    Legend
    December 7, 2022
    quote
    I have the same problem. And I am using creative cloud and paying for all apps monthly

    By @avid_Sunbeam154A

     

    please provide basic information:

    • what plan you have subscribed to
    • what operating system version NUMBER do you have
    • explain, from scratch and in detail, what the problem is
    A
    avid_Sunbeam154A
    Participant
    December 7, 2022

    My Plan
    Creative Cloud with all applications (100 GB)

     

    My Mac
    2,6 GHz 6-Core Intel Core i7
    Intel UHD Graphics 630 1536 MB
    16 GB 2400 MHz DDR4
    13.0.1 (22A400)

     

    Explanation
    Every time I start LrC it crashes after a few seconds.
    Please watch this video:
    https://www.dropbox.com/s/tmm99olcvgzjzp7/LrC_crashes.mov?dl=0

     

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    December 6, 2022

    Are you subscribed to the Lightroom Plan or the Photography Plan?

     

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    W
    WindeleyesAuthor
    Participant
    December 7, 2022

    I only subscribe to lightroom classic not a package 

     

    Regards. 

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    December 7, 2022
    @Windeleyes wrote:

    I only subscribe to lightroom classic not a package 

     

    Regards. 


    AFAIK, you cannot only subscribe to Lightroom Classic. Lightroom Classic comes in the Photography plan, together with Photoshop, Lightroom desktop and 20 GB cloud space. And of course it is included if you have to full plan with all Adobe apps. But there is no option to only subscribe to Lightroom Classic.

     

    -- Johan W. Elzenga
      TheDigitalDog
      TheDigitalDog
      Inspiring
      December 6, 2022

      You download it and install it via the Adobe Creative Cloud application. Is that what you've tried, and if so, what exactly is the issue? 

       

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
        W
        WindeleyesAuthor
        Participant
        December 7, 2022

        Yes it's exactly what I've tried. I've tried to install it on the adobe's website and after that many times on Adobe Creative Cloud but it doesn't work. When I try, a message is sent "your adobe account does'nt have access to adobe lightroom classic" but I can download all the others so I totally don't understand what's the problem....

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices