Unsolved problem with Lightroom classic : I can't download it with my MAC (Monterey version 12.5)

[Chloé27463113mn3d]

hi, 

I've just bought a new computer especialy to edit my pictures but I cannot download lightroom CLASSIC on it and usually I work with this app so I really need to have it. I can only have lightroom and all the others adobe's apps but not the "classic one" :((((. 

I've already did a lot of researches and seen many forums but It's impossible for now to me to find a solution. 

I really need your help so if anybody have a solution for this bug, I would be very glad ! 🙂 

Thank u very much ! 

[TheDigitalDog]

You download it and install it via the Adobe Creative Cloud application. Is that what you've tried, and if so, what exactly is the issue? 

Download and install with this App

[Chloé27463113mn3d]

Yes it's exactly what I've tried. I've tried to install it on the adobe's website and after that many times on Adobe Creative Cloud but it doesn't work. When I try, a message is sent "your adobe account does'nt have access to adobe lightroom classic" but I can download all the others so I totally don't understand what's the problem....

[Rob_Cullen]

Are you subscribed to the Lightroom Plan or the Photography Plan?

[Chloé27463113mn3d]

I only subscribe to lightroom classic not a package 

Regards. 

[JohanElzenga]

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@Chloé27463113mn3d wrote:

I only subscribe to lightroom classic not a package 

Regards. 

---

AFAIK, you cannot only subscribe to Lightroom Classic. Lightroom Classic comes in the Photography plan, together with Photoshop, Lightroom desktop and 20 GB cloud space. And of course it is included if you have to full plan with all Adobe apps. But there is no option to only subscribe to Lightroom Classic.

[Rob_Cullen]

Perhaps you can indicate to us which Plan you are subscribed to (as in the screen-clip below). And you must have specifically either the Photography Plan 20GB or Photography 1TB, (or ALL APPS), to enable Lightroom-Classic. 

Lightroom-Classic is NOT included in the Lightroom Plan 1TB.!

"Not a package" does not explain your subscription status.

[avid_Sunbeam154A]

I have the same problem. And I am using creative cloud and paying for all apps monthly

[dj_paige]

I have the same problem. And I am using creative cloud and paying for all apps monthly

By @avid_Sunbeam154A

please provide basic information:

• what plan you have subscribed to
• what operating system version NUMBER do you have
• explain, from scratch and in detail, what the problem is

[avid_Sunbeam154A]

My Plan
Creative Cloud with all applications (100 GB)

My Mac
2,6 GHz 6-Core Intel Core i7
Intel UHD Graphics 630 1536 MB
16 GB 2400 MHz DDR4
13.0.1 (22A400)

Explanation
Every time I start LrC it crashes after a few seconds.
Please watch this video:
https://www.dropbox.com/s/tmm99olcvgzjzp7/LrC_crashes.mov?dl=0

[dj_paige]

Explanation
Every time I start LrC it crashes after a few seconds.

This is not the same problem as the one at the start of this thread. Better would be to start a brand new thread.

[avid_Sunbeam154A]

Oh, I see … sorry, I start a new one now

[Theresa J]

Lightroom Classic requires the Photography Plan or the All Apps Plan.

https://www.adobe.com/creativecloud/plans.html