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Participant
August 5, 2025
Beantwortet

Update 3.2 to 5.7.1 (like my old computer)?

  • August 5, 2025
  • 2 Antworten
  • 256 Ansichten

Hello, I'm new to this community and I'm hoping someone can help me. I purchased Lightroom 3.2 over 10 years ago and had it on my old computer. During that time, apparently Adobe updated it to 5.3, then 5.6, and finally 5.7.1. I installed the original 3.2 on my new computer and I'd like to get it updated just as the old computer was. I fired up the old computer and found the installation files for 5.3, 5.6, and 5.7.1 that had been downloaded from Adobe but when I installed 5.7.1 it asks for a serial number. I used my 3.2 number but it didn't work. Does anybody know how I can get it to work, like it did on my old computer? I still have the old computer if I need to search for a particular file that needs to be copied to the new one. Thanks for any help you can give me. I know I'll eventually have to go the subscription route but I'd rather not just yet.

Beste Antwort von dj_paige

In addition to what @Per Berntsen said, if you go to account.adobe.com, sign in, then click on Plans and Payments, then select Products, you should see all of your registered software serial numbers. My Lightroom 5 serial number is still shown there.

 

Furthermore, you MUST (it is mandatory, not optional) save your serial numbers from all software that you own (not just Lightroom) someplace where you can find it in the future if you need it. I recommend storing them in a text file in "the cloud" such as free Dropbox or similar service.

2 Antworten

dj_paige
dj_paigeAntwort
Legend
August 5, 2025

In addition to what @Per Berntsen said, if you go to account.adobe.com, sign in, then click on Plans and Payments, then select Products, you should see all of your registered software serial numbers. My Lightroom 5 serial number is still shown there.

 

Furthermore, you MUST (it is mandatory, not optional) save your serial numbers from all software that you own (not just Lightroom) someplace where you can find it in the future if you need it. I recommend storing them in a text file in "the cloud" such as free Dropbox or similar service.

Participant
August 5, 2025

Thank you, that's good advice.

Per Berntsen
Community Expert
Community Expert
August 5, 2025

On the old computer, go to C:\ProgramData\Adobe\Lightroom.

This folder should contain a file named Lightroom 5.0 Registration.lrreg

Open the file in a plain text editor like Notepad, and you will find the serial number.

Participant
August 5, 2025

Thanks!