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Updates have been disabled for this machine?

New Here ,
Jun 30, 2023 Jun 30, 2023

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I can't update my Lightroom Classic and Photoshop. I keep getting this pop-up "Updates have been disabled for this machine. Please contact your administrator." How do I fix this ? Please help.

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LEGEND ,
Jun 30, 2023 Jun 30, 2023

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Normally this happens when a company or school provides the computer and operating system and has placed restrictions on what software can be installed. So, do exactly what the message says — please contact your administrator.

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New Here ,
Feb 18, 2024 Feb 18, 2024

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In my case I am a single user so I am the administrator, but I am also getting this message. There are no restrictions on my computer.

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LEGEND ,
Feb 18, 2024 Feb 18, 2024

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And the error message you are getting is exactly the same as above, word-for-word, identical?

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New Here ,
Feb 18, 2024 Feb 18, 2024

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Yes, word for word. The only way I can upgrade apps is by uninstalling and reinstalling them. 

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LEGEND ,
Feb 18, 2024 Feb 18, 2024

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Ok, thank you for the information. I do not know enough about MAC computer to help further. Other people will probably jump in who do know.

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Community Expert ,
Feb 18, 2024 Feb 18, 2024

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