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A
allamezon
Inspiring
August 24, 2021
Answered

Upgrade catalog Lightroom Classic 6 --> Lightroom 10.4

  • August 24, 2021
  • 8 replies
  • 1921 views

Hello,

 

I used for many years Lightroom Classic 6 in order to keep the possibility to quite with creative cloud.

Now I want to use 10.4 version (the last one) of Lightroom Classic (LRC).

 

When I try to import my LRC6 catalog in a new LRC10.4 catalog, LRC says it is too old.

So I installed the last old version of LRC which is the 8.4.1 on cerative cloud and it is the same problem.

 

Where can I download the oldest LRC7 to try to upgrade successivly the catalog ?

Is there an other way to upgrade directly my catalog from LRC6 to LRC10 ?

 

Thank you for your help !

Sébastien

This topic has been closed for replies.
Correct answer allamezon

Thank you.

I contacted the support.

I had a french technician support (level 1) who gave the "hot potatoes" (it's a french to english translation quite understandable - :-D) to the second level and the english technician told me the senior team will contact me under 24-48h.

Let's see.

 

Do you care to have some feedback or not ?


Hello everybody !

 

You know what, the problem was obvious but I needed to answer question from Senior support to make it fresh in my head (do we say that in proper English ?) !

The ircat was on a sdxc extern card. Lightroom don't like it.

At the moment I put the file on the main hard disk, the upgrade started and went to the end properly.

Thank you for your help !

 

Sébastien

8 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
August 25, 2021

In direct answer to your question: "Where can I download the oldest LRC7 to try to upgrade successivly the catalog ?"

 

Versions 7.x are no longer available for download. When you look at the Creative Cloud Desktop App 'Other Versions' setting on the Lightroom Classic button it will show you all available versions.  Versions not listed are not available for download and installation.

Rikk Flohr: Adobe Photography Org
    A
    allamezonAuthor
    Inspiring
    August 26, 2021

    Thank you Rikk !

    Indeed, I saw all these versions. The lowest is the 8.

     

    Whatever the version I use, when I call the catalog file, the final window of this upgrade process ends to "not possible".

    I am disappointed. :--(

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    August 26, 2021

    Consdidering the hundreds of thousands of successfully upgraded catalogs, I am guessing there is a problem with your particular catalog. Have you tried restoring a backup instead? 

     

    Alternately, you can contact support and have them repair your catalog for you and see if the repaired version will upgrade. 

    In any case, I don't think access to LrC 7.x would make a difference here. 

    Rikk Flohr: Adobe Photography Org
    GoldingD
    GoldingD
    Legend
    August 24, 2021

    An experiment.

    Close Lightroom

    Bring up Windows File Explorer

    navigate to your catalog, one that works. double click on the catalog.

    What version of Lightroom Classic shows up?

    Do you get the screen asking to upgrade the catalog?

      dj_paige
      dj_paige
      Legend
      August 25, 2021
      quote

      An experiment.

      Close Lightroom

      Bring up Windows File Explorer

      navigate to your catalog, one that works. double click on the catalog.

      What version of Lightroom Classic shows up?

      Do you get the screen asking to upgrade the catalog?


      By @GoldingD

       

      I think this is a great idea, and it is the first suggestion I have seen (or thought of myself) that could actually explain the symptoms described by the OP.

      GoldingD
      GoldingD
      Legend
      August 24, 2021

      When you installed LrC v10.4 did you let the install process to remove v6?

      Is v6 still installed?

       

        A
        allamezonAuthor
        Inspiring
        August 24, 2021

        I don't want to destroy my v6 version which is the only version that works... so I keep both of them.

        Creative Cloud seem to know how to manage both of these versions but you suggest to quite with the v6 to allow the v10 to be more able to upgrade.

        Is that right ?

        Ian Lyons
        Community Expert
        Ian LyonsCommunity Expert
        Community Expert
        August 24, 2021

        Having Lr 6 installed will not prevent 10.4 working nor will it be reason that can't upgrade your catalog.

        GoldingD
        GoldingD
        Legend
        August 24, 2021

        Second screenshot, bottom right button. What happens when you click it?

         

        GoldingD
        GoldingD
        Legend
        August 24, 2021

        With a lot of pain, translation, sort of, first screenshot text, header, body, and buttons:

         

        impossible de mettre a niveau le catalogue

        unsble to upgrade catalog 

         

        lightroom a rencontré des problèmes lors de la mise a jour de format de fichier de catalog. Ce catalogue ne puet plus etre utilise dans cetta version de Lightroom

        lightroom encountered issues updating catalog file format. This catalog can no longer be used in this version of Lightroom.

         

        reportez-vous a la documentation technique d'Adobe

        refer to Adobe technical documentation

         

        afficher dans I'Explorateur

        Display in Explorer

         

        selectionner un autre catalogue

        Select another catalog

         

        Fermer

        to close

         

        Sounds a lot like:

        But with LrC icon instead of Lr icon.

         

        Second screenshot is clearly like:

         

         

         

        JP Hess
        JP Hess
        Inspiring
        August 24, 2021

        It isn't necessary to "successively" upgrade catalogs. The message should have prompted you to allow LrC to upgrade the catalog, and all that is necessary is for you to allow that to happen. The process creates a new copy of the catalog that is compatible with LrC, leaving the old catalog intact. The new catalog will have the same name except it will have a 10 appended to its name. After that new catalog is created LrC will start, and you should be able to continue working where you left off previously.

          dj_paige
          dj_paige
          Legend
          August 24, 2021

          When I try to import my LRC6 catalog in a new LRC10.4 catalog, LRC says it is too old.

           

          What is the exact word-for-word error message?


          Generally there is no need to Import old catalogs, you just open them, tell LrC to upgrade the catalog, and you're done.

            A
            allamezonAuthor
            Inspiring
            August 24, 2021

            Hello,

             

            Thank you for your answers !

            Here is the error pop-up window I can read.

            Both of your suggetions go to the same issue. 😞

            JP Hess
            JP Hess
            Inspiring
            August 24, 2021

            Sorry, I don't read French. And the translator will not translate images. Personally, I only understand and read English.

              Ian Lyons
              Community Expert
              Ian LyonsCommunity Expert
              Community Expert
              August 24, 2021

              I may be misreading your upgrade steps, but rather than importing the old catalog (6.x) into the new (10.4) you should be 'updating' the old. With Lightroom Classic installed just double-mouse-click on the old 6.x catalog (file ending in lrcat). This should start the catalog upgrade process and eventually open your old catalog into 10.4

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