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Inspiring
November 2, 2024
Answered

Upgrade to Lightroom 14 - now I lost my catalog

  • November 2, 2024
  • 8 replies
  • 2116 views

I hopped into Lightroom this morning and lightroom asked to upgrade my catalog. I just hit yes as I have never had an issue with this in the past. It had an error and said it couldn't find a data file and then opened the new Lightroom catalog with none of my pictures. I tried again with the prior year and it did the same thing. Now I also realise when it was doing that it was breaking the old catalog file in the process so I lost my V12 and V13 catalog. I quick made backups of verything else but no matter how far back I go the catalog shows up with no photos. Years and years of edits gone. I checked the "old lightroom catalog"folder but there are just empty folders. The only reason I have stuck with the slow and buggy garbage is I didn't want to have to start over with something new. Maybe now is the time to do it but I would rather not lose two decades of organization and edits.

 

[moved from bugs to discussions according to the community rules - Mod.]

This topic has been closed for replies.
Correct answer danielv16745849

Final Update:

Both the V12 and V13 files were not recoverable as the original files had been overwritten with a blank catalog. The V14 file that failed could not be recoved either as it failed halfway throug the conversion and the data file that goes with the .lrcat file was never created. I should have made backups of the catalog file but I had backups of all my pictures so I didn't bother. I didn't realise how important the catalog file was or that it was possible for it to get messed up. I always ignored the backup prompt as in my mind "catalog" was just backups for the photos which I already had. I have a very rigid file structure so I will just start over with an old catalog file from 2022 and import all of the missing files. I have everything organized by year/month/day so I know exactly what the last files I have are and everything missing. 

8 replies

danielv16745849AuthorCorrect answer
Inspiring
November 11, 2024

Final Update:

Both the V12 and V13 files were not recoverable as the original files had been overwritten with a blank catalog. The V14 file that failed could not be recoved either as it failed halfway throug the conversion and the data file that goes with the .lrcat file was never created. I should have made backups of the catalog file but I had backups of all my pictures so I didn't bother. I didn't realise how important the catalog file was or that it was possible for it to get messed up. I always ignored the backup prompt as in my mind "catalog" was just backups for the photos which I already had. I have a very rigid file structure so I will just start over with an old catalog file from 2022 and import all of the missing files. I have everything organized by year/month/day so I know exactly what the last files I have are and everything missing. 

Participant
November 10, 2024

I've had the exact same thing happen, have lost 4 years worth of edits 😞 😞

KR Seals
Community Expert
Community Expert
November 10, 2024

That's not likely. Chances are you let LrC upgrade the wrong catalog. Have you searched your drives for any and all ".lrcat" files. Those files are LrC catalog files. I'm certain you will find the one you used most recently with LrC V 13.x

You can also look for the Zipped backup catalog files that LrC V 13.x would have created. Those files are created and named with the date they were made.

 

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Inspiring
November 10, 2024

Hopefully it isn't true for him but in my case it messed up the old catalog file. The upgrade corrupted the V13 .lrcat file and it is only 1.38 MB.  It did the same to the V12.  The backup zip file failed and is empty. It's a whole thing.

GoldingD
Legend
November 3, 2024

Contact Adobe. This via a Chat. Before doing so, prepare your notes and information ahead of time as to be more efficient in communicating. Your info that you have posted in your Discussion is a start for the description, and probably have a copy of your LrC /Help/System Info/ as a text document on hand, so that you can paste or attach that into the chat.

 

To accomplish the Chat, bring up an Adobe webpage, and click on the Chat button. (see image below) This will start a Chat. At first the Chat will be with a chatbot, Typing Agent” into the chat text field will bypass the initial chatbot. If an agent does not enter the chat then be assertive in requesting an actual Adobe Tech join in the chat.

 

In the Chat include (as mentioned above) a description of the issue, and probably your System Info. And include a link to your discussion.

 

You may want to ask for a phone call.

 

And please keep notes so that you can share them in your post for others to see.

 

For example, bring up:

https://helpx.adobe.com/contact.html

 

and click on the Chat button, typically found in bottom right corner

 

 

Darrell T
Participant
November 3, 2024

No.  No screen like that.  Just no keywords on my photos.

F. McLion
Community Expert
Community Expert
November 3, 2024

Please post a screen capture of the folder where you store the catalog files.

Something like this:

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
GoldingD
Legend
November 2, 2024

Ok, Stop, take a breath. Make sure that the missing file is not the a .LRCAT-DATA file as opposed to the catalog.

 

If you were presented with a screen like this:

Then the file that supports the AI edits is missing. It can be recreated, and the various masks can be recomputed. Did you click on Continue?

 

https://helpx.adobe.com/lightroom-classic/kb/catalog-faq-lightroom.html

 

 

Inspiring
November 3, 2024

That was the first error I got. When I hit continue it opened up my catalog and nothing is there. No files, no presets, everything is missing. It looks like a brand new catalog.

Darrell T
Participant
November 2, 2024

Same problem.  There are no usuable .lrcat files to recover all the keywords I had on my photos before this Update for LR Classic.

Inspiring
November 2, 2024

They are there but the catalogs got messed up when it tried to upgrade. The .lrcat file is only 1.66 mb. If I try and open the first lightroom catalog file it tried to convert (lightroom catalog-V14.lrcat), it says could not locate Lightroom Catalog-v14.lrcat-data. Basically in the upgrading it wiped out the old catalog file. I made a backup after realising what happened but if I try and do it from V12 or older it does the same thing. Nothing shows up.

KR Seals
Community Expert
Community Expert
November 2, 2024

Search your drives for .lrcat files. I bet you will find them some where.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.