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Steveonline
Steveonline
Participating Frequently
April 10, 2023
Question

Usb card reader disconnects when in Lightroom

  • April 10, 2023
  • 1 reply
  • 840 views

Hi, I have a usb card reader which I use to download my files from a XQD card. It works perfectly when I browse the folders in windows, but when i open lightroom and launch the Import window, it usually to starts to disconnect and connect, making the task of importing pictures impossible. Is this a known issue? How to fix it?  Thanks

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1 reply

dj_paige
dj_paige
Legend
April 10, 2023

Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version NUMBER?

Steveonline
SteveonlineAuthor
Participating Frequently
April 11, 2023

Lr Classic 12.2.1, the latest update i got.

dj_paige
dj_paige
Legend
April 11, 2023

I had a similar problem this weekend for the first time. LrC 12.2.1, Windows 11, but I was not using a card reader, I had the camera attached to the computer via a USB cable. The camera card/camera kept disconnecting from the computer. Eventually I was able to import all my photos in about 4 tries.

 

I don't know what caused this. I suspect in my case it is a hardware problem.

 

The workaround, obviously, is to use your operating system to copy the files to your hard disk, and then import from your hard disk. Again, I have no idea what caused this.

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