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Steveonline
Steveonline
Participating Frequently
April 10, 2023
Question

Usb card reader disconnects when in Lightroom

  • April 10, 2023
  • 1 reply
  • 840 views

Hi, I have a usb card reader which I use to download my files from a XQD card. It works perfectly when I browse the folders in windows, but when i open lightroom and launch the Import window, it usually to starts to disconnect and connect, making the task of importing pictures impossible. Is this a known issue? How to fix it?  Thanks

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1 reply

dj_paige
dj_paige
Legend
April 10, 2023

Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version NUMBER?

Steveonline
SteveonlineAuthor
Participating Frequently
April 11, 2023

Lr Classic 12.2.1, the latest update i got.

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
April 11, 2023

i see, so maybe it's better to report this as a bug. Do you know how to do it? Is any Adobe representative reading this forum?


I would agree with @dj_paige  that this is likely hardware or OS related. Without repeatable steps that another can replicate the failure it is likely not a bug. 

Rikk Flohr: Adobe Photography Org
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