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Steveonline
Steveonline
Participating Frequently
April 10, 2023
Question

Usb card reader disconnects when in Lightroom

  • April 10, 2023
  • 1 reply
  • 840 views

Hi, I have a usb card reader which I use to download my files from a XQD card. It works perfectly when I browse the folders in windows, but when i open lightroom and launch the Import window, it usually to starts to disconnect and connect, making the task of importing pictures impossible. Is this a known issue? How to fix it?  Thanks

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1 reply

dj_paige
dj_paige
Legend
April 10, 2023

Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version NUMBER?

Steveonline
SteveonlineAuthor
Participating Frequently
April 11, 2023

Lr Classic 12.2.1, the latest update i got.

dj_paige
dj_paige
Legend
April 11, 2023

I would agree with @dj_paige  that this is likely hardware or OS related. Without repeatable steps that another can replicate the failure it is likely not a bug. 


@Rikk Flohr: Photography , in my case, I did not try to use my operating system to access the photos, it was all done in LrC, and so I haven't ruled out hardware problems. In the case of @Steveonline he specifically said when he used his operating system the card reader worked properly. So that's different than my situation, and its much harder to see how that could be a hardware error. But also hard to reproduce and provide repeatable steps, especially since there are no other similar complaints that I have seen.

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