Videos in Lightroom Classic lost metadata after upgrade to 13.2

Forum|Forum|1 year ago
April 10, 2024
2 replies
787 views

I have always experienced videos losing their capture date and title when importing into Lightroom Classic and usually have to individually change them which isn't too much of a problem when there are just a few of them and I remember to do it. It does not happen with photos. Recently however I upgraded to 13.2 and to my horror over 1100 videos lost metadata. At least half lost their titles and more or less all of them lost their capture date. I had to go through them all individually and I certainly do not want to ever go through this time-wasting exercise again. Does anyone know why this happens and how to stop it happening again? I also use Lightroom CC but do not sync one to the other. So am wondering whether this also a problem with CC? Any help gratefully received.

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JohanElzenga

Community Expert

Upgrading a catalog should not cause videos to lose any metadata, and I have never experienced anything like that myself. This sounds like perhaps at some stage you used 'Read Metadata from Files', although that should still not cause you to lose capture dates (they will fall back to the old capture date if you changed the dates in Lightroom, however).

-- Johan W. Elzenga

A

anng17747324Author

Known Participant

Thank you for your response. I wouldn't even have known about "Read Metadata from Files". Too advanced for me I'm afraid. And yes I did change the dates within Lightroom. Are you saying that they will revert to their original import date whatever I do and when there is another upgrade? I now recall that I had a similar problem several years ago when, as a result of a support call, a new catalog was created. It took ages to put things right.

My photos came originally from Apple photos which I then exported and imported into Lightroom. None of this happens with Apple Photos but I prefer to use Lightroom Classic because of the way in which it stores the photos on my hard drive.

I have just tried exporting two completely unmodified original videos from 27th February in Apple photos. When imported into Lightroom they came in with today's date and lost their titles. What do you think is the best way for me going forward to make sure I don't have this problem again? Many thanks.

JohanElzenga

Community Expert

Thank you for responding. I really appreciate it. What I don't understand is that all of the 1100 videos were within the catalog already. I simply pressed the button to upgrade the software. I wouldn't even know how to change the catalog and it was the same catalog which was set up several years ago during a support call several years ago. I did not import any new videos I just changed the dates which were previously correct and added the titles within Lightroom Classic. All the photos actually reside in one folder on my Macbook. The other strange thing was that about 25% of them were ok after the upgrade and had not lost metadata - the whole thing seemed to be random. Do you think they should be fixed now?

Sorry, I cannot draw any conclusion from what you say. Like I said, upgrading a catalog should do nothing to capture dates or titles, so I simply do not know what went wrong in your case and why.

-- Johan W. Elzenga

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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