Watermarking failed error message in LR

[Fabio311203467372]

Trying to export photo from LR however I get eror message: Unable to export; Watermarking Failed.

Seeking assistance on how best to fix this please.

[JohanElzenga]

Are you trying to add a watermark picture? If so, then check that this picture is still available (not moved, not renamed).

[Fabio311203467372]

Thanks Johan, I'm adding my digital signature. The photo is still available. I also tried it on another photo and same error message appeared.

[JohanElzenga]

Thanks Johan, I'm adding my digital signature. The photo is still available. I also tried it on another photo and same error message appeared.

By @Fabio311203467372

I am not talking about the photo, I am talking about the file that contains that digital signature. Is that a PNG image for example? If so, could it be that Lightroom can't find this file?

[Fabio311203467372]

It's not the file that contains digital signature as I've tried to export photo without a watermark and same error message occurs

[JohanElzenga]

I don't understand. Are you saying that even if you export without a watermark, you still get the error "Unable to export; Watermarking Failed"?

[Fabio311203467372]

Correct

[JohanElzenga]

Then my question becomes even more relevant, not less. Apparently Lightroom checks the watermark even if you are not going to use it, so you must make sure that the watermark image is where Lightroom thinks it should be. Or remove the watermark from Lightroom (and then add it again if you do want to keep it).

[Fabio311203467372]

Hi Team, seeking urgent assistance please. It has been almost 3 days now and I cannot export photos from LR Classic continually getting error message Unable to Export - Watermarking Failed. This is seriously impacting on my business as I need to get orders out for my clients.

[GoldingD]

deleted and placced into duplicate post over at discussions

[GoldingD]

Moderator

Duplicate postings, one in Discussions, one in Bugs.

Oh, and I would not at all be put off if you could delete both of my replys in this bug version.

[Fabio311203467372]

Is there a bug with LR Classic. I try to export photos and get error message: Unable to Export; Watermarking Failed. This message appears even if no watermark evident. This is impacting on my business

[GoldingD]

1. What LrC version? Way back at v 12.0 Adobe had a bug, supposedly cleared via v 12.0.1

2. Have you considered resetting the preference file?

• https://community.adobe.com/t5/lightroom-classic-bugs/p-win-mac-lightroom-classic-12-0-unable-to-exp...
• https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
• https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

[Fabio311203467372]

I'm using LrC v 13.1. I haven't thought of resetting the preference file. Please excuse my ignorance as I would not know how to do that

[GoldingD]

I'm using LrC v 13.1. I haven't thought of resetting the preference file. Please excuse my ignorance as I would not know how to do that

By @Fabio311203467372

Carefully read:

• https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
• https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/