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Dave So
Participating Frequently
February 29, 2024
Question

Weird Preview Image in Navigator Pane

  • February 29, 2024
  • 1 reply
  • 172 views

Hi yall! I recently built a new PC. I've updated all my drivers and such, but when I edit photos, the preview pane in the navigator looks really odd. Any thoughts on what's going on? I get the same issue on the bottom loupe as well

 

 

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    1 reply

    GoldingD
    GoldingD
    Legend
    February 29, 2024

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

    D
    Dave SoAuthor
    Participating Frequently
    February 29, 2024

    Lightroom Classic version: 13.2 [ 202402141005-bf1aeb84 ]
    License: Creative Cloud
    Language setting: en
    Operating system: Windows 11 - Home Premium Edition
    Version: 11.0.22631
    Application architecture: x64
    System architecture: x64
    Logical processor count: 20
    Processor speed: 3.4GHz
    SqLite Version: 3.36.0
    CPU Utilisation: 0.0%
    Built-in memory: 32525.1 MB
    Dedicated GPU memory used by Lightroom: 2759.1MB / 16337.2MB (16%)
    Real memory available to Lightroom: 32525.1 MB
    Real memory used by Lightroom: 1732.0 MB (5.3%)
    Virtual memory used by Lightroom: 5104.6 MB
    GDI objects count: 799
    USER objects count: 2691
    Process handles count: 2944
    Memory cache size: 24.1MB
    Internal Camera Raw version: 16.2 [ 1763 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 402MB / 16262MB (2%)
    Camera Raw real memory: 492MB / 32525MB (1%)

    Cache1:
    Preview1- RAM:25.0MB, VRAM:174.0MB, DSC_2857.NEF
    Preview2- RAM:22.0MB, VRAM:0.0MB, DSC_2868.NEF
    NT- RAM:47.0MB, VRAM:174.0MB, Combined:221.0MB

    Cache2:
    final1- RAM:165.0MB, VRAM:0.0MB, DSC_2868.NEF
    final2- RAM:182.0MB, VRAM:1073.0MB, DSC_2857.NEF
    T- RAM:347.0MB, VRAM:1073.0MB, Combined:1420.0MB

    Cache3:
    m:24.1MB, n:75.2MB

    U-main: 85.0MB

    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Standard Preview Size: 2560 pixels
    Displays: 1) 2560x1440, 2) 2560x1440
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info:
    DirectX: AMD Radeon RX 6800 (31.0.24019.1006)
    Init State: GPU for Export supported by default
    User Preference: Auto

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
    Library Path: C:\Users\dmso\OneDrive - C\Pictures\Lightroom\Lightroom Catalog.lrcat
    Settings Folder: C:\Users\dmso\AppData\Roaming\Adobe\Lightroom

    Installed Plugins:
    1) AdobeStock
    2) Flickr
    3) Nikon Tether Plugin

    johnrellis
    johnrellis
    Legend
    February 29, 2024

    "DirectX: AMD Radeon RX 6800 (31.0.24019.1006)"

     

    That's AMD version 24.2.1 (the most recent). There have been several reports here of problems with recent AMD drivers. Next troubleshooting steps:

     

    1. Set Preferences > Performance > Use Graphics Processor to Off. Does the problem go away?

     

    2. Try rolling back to 24.1.1, 23.12.1, or 23.8.2:

    https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-6000-series/amd-radeon-6800-series/amd-radeon-rx-6800

     

     

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