when I imported photos they do not show up

Community Beginner ,
May 21, 2022 May 21, 2022

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when I imported photos they do not show up in the Library view and only show up in the Develop module if I click on a specific photo. All of my existing photos show up correctly, it's only the new imports that do not show up. I looked in finder and the pictures are in the correct folder and the metadata does show correctly in the Library module, but all I see are gray boxes, no photos.Screenshot (4).png

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LEGEND ,
May 21, 2022 May 21, 2022

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Looks like the preview cache has been corrupted. Try deleting it, as described in this help article:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

 

After deleting it, LR will regenerate the previews on demand, which, depending on your photos and the speed of your computer, may cause it to be a little sluggish.  You could go to All Photographs, select all photos, and do the menu command Library > Previews > Build Standard-Sized Previews and let it run over night.

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Community Beginner ,
May 22, 2022 May 22, 2022

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I am trying both method but still not working 

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LEGEND ,
May 22, 2022 May 22, 2022

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Please provide the full path/folder and file name of one of these photos.

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Community Beginner ,
May 22, 2022 May 22, 2022

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Not just this folder but every folder and every photo has this problem

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Community Beginner ,
May 22, 2022 May 22, 2022

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Screenshot (6).png

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LEGEND ,
May 22, 2022 May 22, 2022

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Using a period (or dot) in the folder name can cause this problem.

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