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Participant
May 22, 2022 12:01 AM UTC
Question

when I imported photos they do not show up

when I imported photos they do not show up in the Library view and only show up in the Develop module if I click on a specific photo. All of my existing photos show up correctly, it's only the new imports that do not show up. I looked in finder and the pictures are in the correct folder and the metadata does show correctly in the Library module, but all I see are gray boxes, no photos.

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10 replies

Community Expert
Sep 19, 2024 6:50 AM UTC

Please check you monitor profile. It's seems that there's a problem:

How do I change my monitor profile to check whether it’s corrupted? | The Lightroom Queen

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
dj_paige
Legend
May 22, 2022 10:17 AM UTC

Please provide the full path/folder and file name of one of these photos.

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Participant
May 22, 2022 7:42 PM UTC

Not just this folder but every folder and every photo has this problem

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johnrellis
Legend
May 22, 2022 3:43 AM UTC

Looks like the preview cache has been corrupted. Try deleting it, as described in this help article:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

 

After deleting it, LR will regenerate the previews on demand, which, depending on your photos and the speed of your computer, may cause it to be a little sluggish.  You could go to All Photographs, select all photos, and do the menu command Library > Previews > Build Standard-Sized Previews and let it run over night.

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Participant
May 22, 2022 9:00 AM UTC

I am trying both method but still not working 

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