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White Balance changing on its own

New Here ,
Aug 15, 2024 Aug 15, 2024

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I am having an issue after updating Lr Classic to 13.5, all my sync images are getting updated with a custom WB, it's affecting the whole catalog. A new entry was added in the history log, changes from Lr mobile, I didn't used Lr mobile.

 

best regards,

Rafael

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LEGEND ,
Aug 15, 2024 Aug 15, 2024

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all my sync images are getting updated with a custom WB

SYNC'd to/from what?

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New Here ,
Aug 15, 2024 Aug 15, 2024

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Updating more than 30k images from local to the cloud. It ruined all my catalog

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New Here ,
Aug 15, 2024 Aug 15, 2024

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Screenshot 2024-08-16 at 07.22.25.png

Screenshot 2024-08-16 at 07.23.34.png

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LEGEND ,
Aug 16, 2024 Aug 16, 2024

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One thing to verify, just in case:

29.png

 You do in fact have a proper install of v13.5, correct?

____________________________________________________________________

And one thing to ask

30.png

 The image you used as an example (in the History Panel) Was imported way back in 2023, so not involved with the LrC v13.3 issue where the first step shown in the History Panel is White Balance: As Shot. And you have not in the Basic Panel, changed the White Balance.

 

So  their may be a new problem, perhaps a bug, where White Balance: Custom is being applied

 ________________________________________________________________________________________________

Updating more than 30k images from local to the cloud

Did that SYNC complete?

And what were your exact steps to start it?

_______________________________________________________________________________________________

 Can you take a new photo, import that, and see what occurs?

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New Here ,
Aug 17, 2024 Aug 17, 2024

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this entry was added to all the pictures in my catalog, the screenshoot was one random image from my catalog. It was imported and never edited, but that change with a custom WB was added automatically. 

I closed Lightroom Classic and I am not using it, I don't want to finish the sync to the cloud, but looks like there is no change to restore the images to a correct/previous state. 

Importing new photos is fine, no WB is applied, but my lifetime catalog was totally "destroyed".

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LEGEND ,
Aug 17, 2024 Aug 17, 2024

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but that change with a custom WB was added automatically. 

In your example, only two history states were shown, a import, and the undesired White Balance: Custom. No other edits. For that particular image, did you previously have edits?

 

What I am wondering about is are the previous edits dumped? Assuming you example was a simple import only one, what shows up on an old image where you did have History Steps above Import, Exposure, Profile, Mask, etc. Hopefully the top History Step, not a flush of previous edits???

 

 

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LEGEND ,
Aug 17, 2024 Aug 17, 2024

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Have you considered resetting your LrC Preferences file?

 

Remember if you do this, then your LrC Preference will go back to defaults, so you might want to save screenshots of those settings as to remember what to change after the reset.

 

https://helpx.adobe.com/lightroom-classic/help/reset-preferences.html

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

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New Here ,
Aug 18, 2024 Aug 18, 2024

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I did the reset of Lightroom Classic settings, but the sync with cloud is still going on.

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LEGEND ,
Aug 18, 2024 Aug 18, 2024

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Have you, or will you, let that SYNC run overnight, perhaps all day, and see if it ever finishes?

 

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New Here ,
Aug 18, 2024 Aug 18, 2024

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yes, I can do it, the problem is that everuthing will be mess up, additionally I wass storing the sidecard file as well and all of the got updated.

Anyways I really appreciate your support here, thanks!

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