why while importing from nikon does lightroom say preview unavailable for this file

[itstillsnowing]

why while importing from nikon sd card does lightroom classic say preview unavailable for this file?

thank you

[johnrellis]

What's the exact camera model (including any "mark" numbers)?  Do the menu command Help > System Info and copy/paste the first line here.

[itstillsnowing]

Hello, my camera is a Nikon D810 and I have LR Classic vs 11.3.1.
I have no problem loading images and working in LR Classic vs 11.3.1 on my
mac laptop, but cannot work/load images on my desktop, MacOS vs 11.6.6.
Thank you,

*Vicki*
*personal information removed per forum policy*

[F. McLion]

In addition, please also let us know the OS and its version you use.

[itstillsnowing]

Hello, my camera is a Nikon D810 and I have LR Classic vs 11.3.1.
I have no problem loading images and working in LR Classic vs 11.3.1 on my
mac laptop, but cannot work/load images on my desktop, MacOS vs 11.6.6.
Thank you,

Vicki

[DdeGannes]

Do you get an error message on your desktop when attempting to work/ load images?

If so please post a screen capture of the message or quote word for word.

[itstillsnowing]

no there's no error message.
thanks,

*Vicki*
*personal information removed per forum policy*

[dj_paige]

And also please provide the exact version number of your Lightroom Classic.

[itstillsnowing]

Hello, my camera is a Nikon D810 and I have LR Classic vs 11.3.1.
I have no problem loading images and working in LR Classic vs 11.3.1 on my
mac laptop vs. Big Sur 11.6.5, but cannot work/load images on my desktop, MacOS Big Sur vs 11.6.6.
Thank you,

[GoldingD]

see: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

[johnrellis]

"see: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access..."

To build on this, someone else reported very similar symptoms with LR 11.2 on Mac OS 11.6.2, and they solved the issue by granting LR Full Disk Access (as described in the linked article). So definitely give that a try.   (Most of the reports here about needing to grant Full Disk Access are for Mac OS 12.)

[F. McLion]

It's ok to respond once with the very same information - everybody in the thread will see it.

[itstillsnowing]

Thanks

Cheers!
Vicki Wickman Photography
Www.vwphotog.com