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Why won't Lightroom/Photoshop open my RAW images?

Jul 25, 2013 Jul 25, 2013

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When opening RAW photos from a new camera in an old copy of Lightroom or Photoshop, Adobe Camera RAW will give you an error message. It is usually because Camera RAW is too old to understand your images, and needs to be updated.

camera-raw-message.png

How to solve this issue:

  1. Update your version of Adobe Camera RAW by going to "Help > Check for Updates…" in Lightroom or "Help > Updates" in Photoshop.
  2. If your camera is not supported after updating, use the free Adobe DNG Convertor for Windows and Mac. This will allow you to convert of all your RAW images into a format that Lightroom and Photoshop can understand. If you want to use your own RAW images without converting, you will need to upgrade Lightroom or Photoshop to the latest version.

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New Here ,
Feb 25, 2014 Feb 25, 2014

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I am currently trialling LR5.3. I am unable to import RAW files from my new Olympus OM-D-E-M1 (.orf files). Although the camera is on your compatibility list, there is clearly a problem - the software is up to date but I get the following error:

Is it a limitation of the trial version?

Obviously I need to understand what is going on before I make a purchase decision

many thanks in advance

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New Here ,
Feb 25, 2014 Feb 25, 2014

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missing screenshot here:

Untitled.jpg

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New Here ,
Jan 05, 2017 Jan 05, 2017

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Do anyone get´s an answer for this Problem ?

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LEGEND ,
Jan 05, 2017 Jan 05, 2017

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sandrab676767 wrote:

Do anyone get´s an answer for this Problem ?

If you care getting the "could not be read" message, this is because you do not have WRITE permission to the destination folder (where the file is supposed to be copied into). So change the permissions on the destination folder.

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New Here ,
Feb 05, 2018 Feb 05, 2018

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Dumb question...  How do you change the permissions?  I can't find where to do that.

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LEGEND ,
Feb 05, 2018 Feb 05, 2018

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arthurm99196810  wrote

Dumb question...  How do you change the permissions?  I can't find where to do that.

Since you don't state your operating system, go to your favorite search engine and type in either

change permissions Mac

or

change permission Windows

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New Here ,
Apr 06, 2017 Apr 06, 2017

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Is it necessary to purchase PHOTOSHOP with Lightroom?  What are the benefits of doing so?

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LEGEND ,
Apr 06, 2017 Apr 06, 2017

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No, it is not necessary.

However, in the future you should start a new thread if you question is unrelated to the topic of the thread. Or search the forums for an answer. The benefits of Photoshop with Lightroom have been discussed dozens of times.

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New Here ,
Mar 15, 2018 Mar 15, 2018

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у меня фотоаппарат canon 6d mark ii, лайрум не читает RAW, версия 5.7.1, конвертер тоже не конвертирует, что делать?

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LEGEND ,
Mar 15, 2018 Mar 15, 2018

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Lightroom 5.7.1 cannot read the raw images from a Canon 6D Mark II. You need to upgrade to (purchase) Lightroom 6.12 or Lightroom Classic CC. Otherwise, you can use the FREE Adobe DNG converter to convert the RAWs to DNG and import the DNGs into Lightroom 5.7.1.

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New Here ,
Mar 15, 2018 Mar 15, 2018

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Мой компьютер не поддерживает эти версии лайтрум.

и Конвертер не конвертирует файлы, пишет - папка не содержит  файлы Camera RAW

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LEGEND ,
Mar 15, 2018 Mar 15, 2018

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The DNG Converter works on entire folders. You have to select a folder and it will convert all files in that folder. You cannot select individual photos in that folder.

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New Here ,
Mar 15, 2018 Mar 15, 2018

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Я выбираю папку, в ответ ошибка, к сожалению я не знаю как прикрепит фото, но у меня не работает конвертер ((

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LEGEND ,
Mar 15, 2018 Mar 15, 2018

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In the DNG Converter, you single-click on a folder to select it, not double-click on a folder to open it.

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New Here ,
Mar 15, 2018 Mar 15, 2018

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ниже видео как я делаю

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LEGEND ,
Mar 15, 2018 Mar 15, 2018

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LATEST

The text of the error message is not readable.

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New Here ,
Mar 15, 2018 Mar 15, 2018

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