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Known Participant
July 24, 2022
Question

(Win) Lightroom Classic Had to replace image SSD due to intermittent errors

  • July 24, 2022
  • 1 reply
  • 337 views

So, here is my dilemma ...

 

... yesterday afternoon, I replaced my 1TB SAMSUNG M2 NVME with a brand new 2TB M2 NVME ssd ... AFTER FIRST cloning my 1TB SSD to the new SSD. It is an EXACT DUPLICATE of the 1TB SSD, and the extra space has been properly allocated so as to allow access to the entire disk. Yes, I know it isn't really a "disk".

 

The NEW 2TB SSD is also formatted as a GPT disk so that it matches the system into which it has been installed. All the images that are on the 1TB SSD are now residing peacefully on the NEW 2TB, and this has been confirmed visually.

 

Also, the NEW 2TB SSD now contains the SAME DRIVE DESIGNATION, i.e., H:/ HUBBLE with a single partition with all available space granted to that single partition. A literal DUPLICATE of the 1TB SSD.

 

What puzzles me is this: ALL of the folders on the new 2TB SSD have question marks (?) and the EDIT IN choices are GRAYED OUT.

 

In addition, if I go to the DEVELOP MODE TAB, ALL of the images bear the same message, that being something close to "IMAGE NOT FOUND". Now that mayn't be the absolute exact verbiage of the message, but it is close enough to count for this purpose.

 

I plugged the original 1TB SSD with all the original images, and LR reads them just fine, but neither does IT allow "Edit In" anything for the same grayed out reason.

 

This is the issue that I am faced with and I am certain that this is not some catastrophic content loss. I am certain that I have somehow mis-allocated the images in a way that I am unclear on.

 

If you can assist me with your intelligence muscles, due to the fact that you know exactly;y what to do to remedy this situation, I will forever be in your debt.

 

Well ... I will ... at the very least, give you a resounding round of applause.

 

Thanks for taking the time to read through this and consider whether you might know the answer.

 

Respectfully,

 

Jay

 

 

 

{Thread title updated by moderator}

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1 reply

Sameer K
Community Manager
Community Manager
July 25, 2022

Hi Jay,

 

Thanks for reaching out. We're sorry for the trouble. I'd love to help you figure this out.

 

If you have kept the folder path/hierarchy precisely the same on the new SSD, Lightroom Classic allows you to update the folder locations for all your image & folders, and you won't have to re-import.

 

  • In Lightroom Classic, go to Library Module.
  • In the Folders panel on the left, right-click on your folders and click on 'Show parent Folder' to look up the root folder.
  • We are looking for the root folder to help us do the re-linking in one go.
  • Use the 'Update folder location' to show Lightroom Classic the updated path to your images on the SSD.

 

We hope this helps you re-link your images in Lightroom Classic.

Let us know how it goes from here.

Thanks.

Sameer K

MGBJAYAuthor
Known Participant
July 25, 2022

I have followed your directions to the letter.

 

This is not an available solution to the problem.

 

I need perhaps a bit of telepjhone support to actually walk through what is going onn here.

 

Thanks.

 

 

dj_paige
Legend
July 25, 2022

You say there are question mark icons on the folders, in which case you right-click on the folder name and then select Find Missing Folder. You can do this on parent folders and then all child folders will also be found.

 

Full instructions and screen captures here.