Participant

Answered

Working with creative cloud offline

Forum|Forum|8 years ago
August 6, 2017
4 replies
20084 views

I'm headed to a remote area tomorrow but will be taking and editing photos....can I still use the software offline?

I understand you can 30 days from the last Adobe verification update? Not sure when Adobe conducts the monthly checks...on the 1st, 15th??

Any help would be great!

Thanks,

Mike

This topic has been closed for replies.

Correct answer John Waller

Yes, you can use the software offline. That's what it's designed for. There's no set date for checks. The activation check is sophisticated and flexible. Depends on when it last detected an active internet connection on your machine. On an annual plan, billed monthly you can go up to one calendar month+99 days without one (30 days on a monthly plan, billed monthly).

For full detail, see Internet connectivity, offline grace period, and reminders | Adobe Creative Cloud apps

See also Need to work offline?

Creative Cloud activation and sign-in troubleshooting

It's good practice (but not crucial) to sign in with an internet connection for an activation check just before you leave. That'll give you a 99 day reset.

S

sinewavesurfers

Participant

Hmmm this used to be true, but I guess Adobe changed its mind because I can't use photoshop while my computer is offline any longer

TheDigitalDog

Inspiring

@sinewavesurfers wrote:

Hmmm this used to be true, but I guess Adobe changed its mind because I can't use photoshop while my computer is offline any longer

Maybe you can't and therefore you should start a new support post. Something isn't right on your end, PS should do this.

Adobe didn't change it's mind.

The Creative Cloud software verifies the account status on Adobe servers once a day. If the account is in good standing (that is, payment is up-to-date) when the last verification happens, the software status refreshes to run for at least 99 days offline with an annual subscription. Month to month, much less!

See:

https://helpx.adobe.com/ie/creative-cloud/kb/internet-connection-creative-cloud-apps.html

https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

G

Gazzbert

Participant

You can repeat yourself as many times as you want mate, doesn't change the fact that some of us are experiencing NO GRACE PERIOD. I get asked to login sometimes multiple times per day. I have yearly sub paid up front and this is just unacceptable.

TheDigitalDog

Inspiring

What you want to do is ensure you have the one daily activation prior to going off line for awhile. This is because the Creative Cloud software verifies the account status on Adobe servers once a day. If the account is in good standing (that is, payment is up-to-date) when the last verification happens, the software status refreshes to run for at least 99 days offline.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Rob_Cullen

Community Expert

ensure you have the one daily activation prior to going off line for awhile.

Agreed +1. To do this : Sign-OUT of the CC Desktop App and Sign-IN again.

Never reset the computer system date (this will cancel the offline period).

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

D

damianc33551024

Participant

According to Adobe, a yearly subscription will last for at least 30 days plus a grace period (if you have a yearly).

However my personal experience is that premiere was offline for a week within a monthly subscription before Adobe premiere failed to open (it’s definitely not 30 days) . For our purposes, on remote location it’s not workable . If the software you're using is mission critical I’d suggest signing in before you leave and make sure you’re safely inside the yearly not monthly “grace period” . Furthermore I’d bring along back up software, it saved our project when premiere failed on location.

John Waller

Correct answer

Community Expert

Yes, you can use the software offline. That's what it's designed for. There's no set date for checks. The activation check is sophisticated and flexible. Depends on when it last detected an active internet connection on your machine. On an annual plan, billed monthly you can go up to one calendar month+99 days without one (30 days on a monthly plan, billed monthly).

For full detail, see Internet connectivity, offline grace period, and reminders | Adobe Creative Cloud apps

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