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Holly Stranks
Holly Stranks
Participant
April 15, 2017
Answered

X key shortcut not working Lightroom CC

  • April 15, 2017
  • 1 reply
  • 920 views

I have Windows 10 and a few days ago my X key shortcut stopped working. I have looked at forums and seen that language used in Lightroom may be a problem - I use English. I also see advice offered to re set preferences by restarting lightroom and holding down the ctrl and alt keys. I tried this and despite may attempts the dialogue box does not come up. It seemed to happen after the latest update that I installed 3 days ago. Any help and advice will be most appreciated.....thanks

This topic has been closed for replies.
Correct answer Rob_Cullen

Resetting Preferences requires holding down  SHIFT+ALT  keys, while you start Lightroom. (not ctrl+alt)

1 reply

Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
April 15, 2017

Resetting Preferences requires holding down  SHIFT+ALT  keys, while you start Lightroom. (not ctrl+alt)

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    Holly Stranks
    Holly StranksAuthor
    Participant
    April 15, 2017

    Hi wobertc - Thanks very much this worked a treat. X key shortcut now working and of course I was able to reset my preferences. The blog user I looked at who suggested it was Ctrl + Alt was a Mac user so it's an easy mistake to make. Thanks for your help

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