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aiur4
Known Participant
June 22, 2017
Question

Cant use LR 5.7.1 even I already purchased.

  • June 22, 2017
  • 2 replies
  • 4235 views

I already have LR 5 CD but I can not use 5.7.1 which require me a serial number but mine doesn't work at all. How come?

    This topic has been closed for replies.

    2 replies

    martyc65902188
    martyc65902188
    Participant
    August 21, 2017

    I figured this out thanks to another post that lead me to this page New Adobe Lightroom 5: Direct Download Links + Difference vs. LR4 | ProDesignTools

    This link from the above webpage worked for me. I'm now running 5.7.1!!

    Lightroom 5 for Mac OS (448 MB)

    dj_paige
    dj_paige
    Legend
    June 22, 2017

    When you bought the LR 5 CD, you received a serial number which is also good for Lightroom 5.7.1. If you can't find your serial number, you can find it using the information in this document: Where to find preference files for Adobe Photoshop Lightroom 5  (but really, you need to develop a way to keep track of ALL of your serial numbers, not just Lightroom)

      A
      aiur4Author
      Known Participant
      June 22, 2017

      I know my serial number but it's not working for 5.7.1

      ssprengel
      ssprengel
      Inspiring
      June 29, 2017

      1160.


      Those are the same four digits as I have for all my LR serial numbers--at least until I got the cloud and it doesn't use serial numbers.

      1)  Are you able to enter the 1160-something serial number into any 6 boxes of 4 digits, anywhere, during or after you install?

      2)  If you are able to enter the 24-digits, does it give you a red-X at the end or does it give you a green checkmark but then complains, later, about the serial number not being right?

      3) If you are not able to enter the serial number, what do you see when you click Register or License?

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