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AJ73
Participant
September 6, 2020
Question

Color temperature control for DNGs from Xiaomi Mi Note 10 not working

Processing images for my Xiaomi Mi Note 10 is a mess.
It is not possible to use the color temperature slider to get useable results.
It gets not warmer or colder but gets a purple or green tint.
If there is a grey spot in the image I can use the color picker for white balancing, but this is not always the case.
I am using Lightroom Classic 9.14.
Luminar and other RAW processors (e.g. RawTherapee, Cyberlink PhotoDirector) do not show this issue.

If I use GCam (Google Camera port) DNGs from the same phone I have no issues.

Sample DNG:
https://drive.google.com/file/d/1bITLcxi30mxX9PoDZz2ShsODNTb54pXR/view?usp=sharing

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    4 replies

    Alexandru Pastor
    Participant
    November 29, 2020

    I've just bought a Xiaomi Mi 10 and I thought my phone was defective or something. I've also tried as you've mentioned in another reply other software apps (Snapseed) and indeed it's working properly.

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      GoldingD
      GoldingD
      Legend
      September 6, 2020

      I do not see that device in:

      https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

      Is it treated as Google device? what one?

       

      Are these RAW photos?

       

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      AJ73Author
      Participant
      September 7, 2020

      Hi David,

       

      as far as I unserstand a DNG file is a standard and all of them should be supported by the Adobe RAW Converter/Processor. The images are opened correctly and processed correctly, except the color temperature correction.

      All other RAW processors I have tested (RawTherapee, Cyberlink PhotoDirector, Snapseed) have been able to process images form the Xiaomi Mi Note 10 without any issues. Only Lightroom has a problem when using the color temperature slider.

      The link to the DNG is a native RAW/DNG from the stock app from the phone.

      As I mentioned I also use GCam on this device and the generated RAW/DNGs from this app do not have this issue.

       

      Best regards, Michael

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      Community Expert
      Jao vdLCommunity Expert
      Community Expert
      September 6, 2020

      Looks like a bug. The white balance values in this file are extreme which is probably due to a bad built-in profile in the dng. Post it at https://feedback.photoshop.com. Here we are just other users and can't help fix bugs.

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