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Barbara OBrien
Known Participant
January 2, 2018
Answered

Edit in Photoshop is not working with Lightroom Classic

  • January 2, 2018
  • 10 replies
  • 11673 views

Hello Friends, Nothing happens except for photoshop launching unless I already have it open when I try to edit in PS from Lightroom Classic. I have tried as many suggested fixes as I can find. Deleting preferences, uninstalling and reinstalling both PS and LR. I still can't get it to function properly. Very frustrating as I do most of my editing in LR and only use photoshop for cloning etc. I am current in my operating system on a 2017 I Mac with plenty of power and all the goodies needed to run the programs. According to creative cloud, all of my applications are up to date.

Has anyone had any success with solving this problem? Thank you in advance for your help.

    This topic has been closed for replies.
    Correct answer Just Shoot Me

    What do you mean by "I tried launching with PS already open and still PS gives me a blank screen".

    Do you mean you try to OPEN and image using File Open in PS and the image still doesn't show up in the PS program.

    the only thing I can suggest is to completely remove both LR and PS from your system then use the CC Cleaner Tool to get rid of everything adobe and then reinstall.

    Use the Creative Cloud Cleaner Tool to solve installation problems

    10 replies

    T
    Toastman3000
    Known Participant
    November 28, 2024

    6 years later and this bug still exists. 

     

    For me, Edit in PS either does three things

     

    1) nothing at all

    2) "saving metadata"...then nothing at all

    3) actually opens in PS

     

    1 and 2 happen over 50% of the time. Usually i have to try the command several times. I think this bug has always existed

    T
    Toastman3000
    Known Participant
    November 29, 2024

    As a workaround, the fastest way is to right click, in Lightroom, and hit "show in finder". When Finder opens up, then hit Open in Photoshop and it'll open straight away. 

     

    macOS never bugs out, never "saves to metadata" which is ridiculous for 1gb TIFFs everytime. 

     

    It's an annoying workaround but it's the best way because the bridge and roundtripping from LR to PS is broken

    S
    Suraj32927637xzq5
    Participant
    October 15, 2023

    Background change appkeshan open the light room

    R
    rachelj19487584
    Participant
    June 30, 2020

    Hi,

    I have done this already and  I will do it again and let you know if it worked this time.

     

    Thank you very much for your response

    Sincerely

    Rachel

    G
    Geoff McIlleron
    Participant
    January 18, 2018

    Hi Barbara, did you manage to get to the bottom of this problem?

    Ive also tried all the suggested fixes with no luck.

    Everything was working perfectly until i downloaded the latest lightroom update

    many thanks

    A

    B
    Barbara OBrienAuthor
    Known Participant
    January 18, 2018

    Hi, It is working now but I had to reinstall both LR and PS to make it work. I also unplugged my computer while after shutting it down and oddly that was the thing that seemed to make it start working. Was not working after the reinstallation of the programs.

    Fingers crossed it keeps working.

    Good luck.

    G
    Geoff McIlleron
    Participant
    January 18, 2018

    Thanks. glad that you had some luck and its working again.

    Ive already uninstalled run iCloud cleaner and re-installed, and tried all the other suggested fixes...

    B
    Barbara OBrienAuthor
    Known Participant
    January 2, 2018

    Thunderbolt . I will see if there are updated I need to do to the drinks. I will also shut them down and restart etc to see if that helps.

    B
    Barbara OBrienAuthor
    Known Participant
    January 2, 2018

    I have not updated to high sierra and it would have been a while ago as far as updating Sierra.

    I wonder if apple disc repair will correct the permissions. I won’t have a chance to try this until later but I hope I can fix it.

    Just Shoot Me
    Just Shoot Me
    Legend
    January 2, 2018

    Does the Drobo have some type of system that it can do updates on its own. Sorry I've never used one of those.

    Just Shoot Me
    Just Shoot Me
    Legend
    January 2, 2018

    In my honest opinion you should only have one catalog and separate jobs/projects by folders, dated or named for the client, keywords or collections.

    Having more than one catalog in LR is counter productive, IMHO.

    If you want to have a new TEMP catalog for a New project you are currently working on that is fine but then when that project is done that TEMP catalog should be merged into your Master catalog.

    Also in my opinion that RAID system should mainly be used for backups of your files and long term storage of project that are done and over with.

    If the internal drive in your iMac isn't big enough to hold all the project you are currently working on you should get a single USB 3 drive to import to. Then make a backup of the images to the RAID.

    B
    Barbara OBrienAuthor
    Known Participant
    January 2, 2018

    You are probably correct in that there should be a master library but with the 10 years of shooting and the need to go back in and re-edit images from prior shoots the library with be massive and unworkable. I must keep the 100+ galleries create each year separate as each one contains 1000+ images or more. I wish my projects were over and done with but as a surface designer and managing my stock library the catalogs are never idle for long. I am continually going back into them and tweaking and changing images.

    I have two drobos with 60+ TB of storage I am working from.

    I will take a look on the drobo forums to see if I can find some answers there as well.

    The odd thing is that this is suddenly a new issue. Only a few days old. I wish I knew what happened to cause it.

    Thank you again for your time.

    Just Shoot Me
    Just Shoot Me
    Legend
    January 2, 2018

    Did you by chance have a OS X update recently. Apple is famous for making updates to OS X change permissions on all drives connected to Mac computers.

    B
    Barbara OBrienAuthor
    Known Participant
    January 2, 2018

    Oh dear,

    After running adobe cleaner and reinstalling PS and LR they are once again not playing nice. I can no longer edit in PS from LR.

    Any ideas on what may be causing this? I did quit the programs last night and tried to use them again this morning and the same problem as before occurred.

    Now what?

    Thank you in advance for you help.

    Just Shoot Me
    Just Shoot Me
    Legend
    January 2, 2018

    Where on your system are your images stored? On a local drive, IE one that is connected directly to the computer you are running LR and PS on, or on some type of networked drive or other computer on your network?

    B
    Barbara OBrienAuthor
    Known Participant
    January 2, 2018

    Thank you again for your prompt response. The applications live on my  IMac on the hard drive. The images (because I am a professional photographer and have 10's of 1000's of images live on my Drobo 5 Raid system which is connected to my Imac.

    Just Shoot Me
    Just Shoot Me
    Legend
    January 2, 2018

    Actually you are one version behind the most current version of OS X. You are running Sierra 10.12.x  and Apple released High Sierra 10.13 some time ago and has updated that 2 times since it was released.

    But I don't think that has anything to do with your problem.

    If you have PS open when you use the Edit In option in LR does the image open in PS?

    Recently no one has reported this problem, other than you IIRC. This was a problem about a year ago but was fixed in an update to LR CC 2015/6.

    In LR open the Preferences and go to the Performance tab and if the option to use the GPU is turned on turn it off and do a test.

    B
    Barbara OBrienAuthor
    Known Participant
    January 2, 2018

    You are correct I have not updated to high sierra yet. Was waiting to make sure the bugs were worked out.

    Ok, the GPU option was disabled and edit in PS still did not work. I tried launching with PS already open and still ps gives me a blank screen. Does not work if I launch from LR either.

    Just Shoot Me
    Just Shoot MeCorrect answer
    Legend
    January 2, 2018

    What do you mean by "I tried launching with PS already open and still PS gives me a blank screen".

    Do you mean you try to OPEN and image using File Open in PS and the image still doesn't show up in the PS program.

    the only thing I can suggest is to completely remove both LR and PS from your system then use the CC Cleaner Tool to get rid of everything adobe and then reinstall.

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Just Shoot Me
    Just Shoot Me
    Legend
    January 2, 2018

    What is the exact version of both LR and PS.

    Please go to the Help menu item in both program and select System Info and post the first 3-4 lines of what it reports.

    B
    Barbara OBrienAuthor
    Known Participant
    January 2, 2018

    Thank you so much, Just Shoot Me, for your quick response and on New Years Day to boot!

    LR

    Lightroom Classic version: 7.1 [ 1148620 ]

    License: Creative Cloud

    Language setting: en-US

    Operating system: Mac OS 10

    Version: 10.12.6 [16G1114]

    PS

    Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

    Number of Launches: 5

    Operating System: Mac OS 10.12.6

    System architecture: Intel CPU Family:6, Model:158, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

    Physical processor count: 4

    Logical processor count: 8

    Processor speed: 4200 MHz

    Built-in memory: 32768 MB

    Free memory: 20114 MB

    Memory available to Photoshop: 30076 MB

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