Error warning " Unable to import Presets : All items were already imported " but don't see anything

New Here ,
Jun 17, 2020 Jun 17, 2020

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I've bought preset pack Odyssey from Archipelago for my Lightroom Classic . I unzip all .xmp files in cameraRAW settings folder , but when i imported,  an Error warning " Unable to import Presets : All items were already imported " , and i don't see any presets in my develop presets panel . 

I reset hidden presets , but don't see anything . 
Please help me, thank so much.

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Import and export, Problem or error, Windows

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LEGEND ,
Jun 17, 2020 Jun 17, 2020

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If you placed them in the CR folder then they are imported. Did you put them in the User Preset folder? If not move them there and test.

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New Here ,
Jun 17, 2020 Jun 17, 2020

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i tested but still can't import them. This is presets , can you test it ? 
https://download.htdrive.com/62e7b55b901e67c8

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Most Valuable Participant ,
Jun 17, 2020 Jun 17, 2020

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[This post contains embedded images that don't appear in email. View the post in your Web browser to see the images.]

 

I imported all the .xmp files in the Presets subfolder you posted, and they appeared in my presets panel as expected:

johnrellis_0-1592431303092.png

 

The message "Unable to import Presets : All items were already imported" indicates that perhaps you didn't properly unhide all the preset groups.  Click the + button in the upper-right corner, then Manage Presets, then make sure every group is checked.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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New Here ,
Jun 19, 2020 Jun 19, 2020

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i've unhided all presets groups but i still don't see Odysseys ( from 1 to 8 ) , group i imported just have adjusments presets. 
please help me

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LEGEND ,
Jun 20, 2020 Jun 20, 2020

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A Screen Shot of what you are seeing on your system will help. You do that by clicking the Insert Photos icon in the tool bar. That is after you have taken a screen shot and saved it to your computer.

 

2020-06-07 19_13_42-Camera Raw Brush tool problem - Adobe Support Community - 11189555.png

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Most Valuable Participant ,
Jun 20, 2020 Jun 20, 2020

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To build on Just Shoot Me's suggestion:

 

1. Please copy here the first ten lines from the menu command Help > System Info. Sometimes people think they're on the "latest" version of LR but in fact aren't. LR's behavior with respect to presets has changed over the last couple of years.

 

2. Make sure you have a photo selected in Develop. 

 

3. In the Presets panel, expand every group by clicking the triangle to left of the group name.

 

4. Post a full-resolution screenshot here of the entire LR window.  If you need to scroll the presets to see all of them, then scroll the Presets panel as necessary, posting multiple screenshots.

 

See here for how to make screenshots: https://www.lightroomqueen.com/community/help/createscreenshot/

 

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New Here ,
Mar 19, 2021 Mar 19, 2021

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Hey! I encoutered the same issue with another Archipelago preset pack. Have you ever figure out the reason and hwo to fix it? Thank you so much!

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New Here ,
Mar 23, 2021 Mar 23, 2021

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I am having the same issues.  Except the presets I don't see, are ones I created.  I had two presets in there and when I updated one of them to the current settings, the preset disappeared from the preset library. When I found them in the Application Support folder, I tried to import them, but LR says they are already there.  But they are not there.

 

I took a screen recording of my attempt to create a preset called "test 4".  See the link below.

Thank you for your help!

https://share.getcloudapp.com/z8u6ER86 

 

 

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Most Valuable Participant ,
Mar 23, 2021 Mar 23, 2021

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

"Except the presets I don't see, are ones I created.  I had two presets in there and when I updated one of them to the current settings, the preset disappeared from the preset library. When I found them in the Application Support folder, I tried to import them, but LR says they are already there.  But they are not there."

 

Your screen recording shows that the preset "test 4" includes Treatment & Profile. It may be that the profile shown for that photo in the Basic Panel isn't actually installed in your system. In that case, LR will silently hide the preset (one of numerous rough edges remaining in LR's "new" presets). 

 

Edit "test 4.xmp" in a text editor (Notepad or Textedit) and look for a line like:

crs:CameraProfile="Kodak Portra 400 UC C"

(in the case of a .dcp camera profile), or or two lines like:

<crs:Look
crs:Name="My LUT Creative Profile"

(in the case of a .xmp creative profile).

 

Then go to the Profile Browser in the Basic Panel and see if that profile is installed.

 

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