Skip to main content
Known Participant
December 19, 2016
Answered

GTX 970 Open GL Disabled in LR CC

  • December 19, 2016
  • 1 reply
  • 1187 views

Hey everyone- I've been bouncing around the web looking for a solution to this and I cannot come up with anything.

I was hoping that there is something I missed.

When I try to check my 970 under performance, LR states it is disabled. Now i have more than enough horses to run this thing so I'm not sure what it could be.

I've reinstalled LR, updated the 970 driver to ver. 376.33, updated ASUS BIOS, Disabled internal Intel GPU, danced around in circles and started a bonfire all to the same result.

Someone please tell me this isn't still an issue?

Below is the info report from LR on my system. Any help would be appreciated....especially from Adobe

Lightroom version: CC 2015.8 [ 1099473 ]

License: Creative Cloud

Operating system: Windows 10

Version: 10.0

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 4.0 GHz

Built-in memory: 32645.7 MB

Real memory available to Lightroom: 32645.7 MB

Real memory used by Lightroom: 1570.1 MB (4.8%)

Virtual memory used by Lightroom: 1603.7 MB

Memory cache size: 3405.2 MB

Maximum thread count used by Camera Raw: 8

Camera Raw SIMD optimization: SSE2,AVX,AVX2

System DPI setting: 144 DPI (high DPI mode)

Desktop composition enabled: Yes

Displays: 1) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

Check OpenGL support: Failed

Vendor: NVIDIA Corporation

Version: 3.3.0 NVIDIA 376.33

Renderer: GeForce GTX 970/PCIe/SSE2

LanguageVersion: 3.30 NVIDIA via Cg compiler

This topic has been closed for replies.
Correct answer JP Hess

If you are not using the latest driver for your graphics card you could consider updating. If you are using the latest driver then you could consider installing an older driver to see if that helps.

1 reply

BKKDon
Inspiring
December 19, 2016

Did you activate by clicking the Use Graphics Processor checkbox on the Edit-> Preferences -> Performance dialog? It should look like this:

Known Participant
December 19, 2016

Yes, that's where this entire issue begins. It states its disabled so when I check it to enable it tells me it cannot do to errors.

Thanks for for the reply.

JP Hess
JP HessCorrect answer
Inspiring
December 19, 2016

If you are not using the latest driver for your graphics card you could consider updating. If you are using the latest driver then you could consider installing an older driver to see if that helps.