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Participant
June 10, 2016
Answered

Lightroom 6.5 - Very Slow Import

  • June 10, 2016
  • 8 replies
  • 12360 views

I have been running Lightroom on my iMac for years, since LR3.  I updated to LR6 and El Capitan, and it has been working just fine until about LR 6.5 which showed some issues.  I'm on LR 6.6 and El Capitan 10.11.5 now and it has not been resolved.

IMPORT is running EXTREMELY slow.  I shoot events and it used to take about 15-20 minutes to import a full 32GB card.  Now it takes an hour or more.  It's also taking much longer to build previews than before.

Also, files are getting imported in random order, not based on their time stamp.  So if I rename files during import the file sequencing is not in order when I sort by capture time.  I've resolved to not rename during import, and after importing I sort by capture time and apply my naming conventions, so a step that used to save me time during import is now of no use.

None of my equipment or workflow has changed.  I shoot with a Nikon D600 and D750, always NEF.  Importing to the local HD.  The rest of my computer is running fine.  I am just so incredibly surprised by the giant lag time import now has.   The amount of time this is now taking is excruciating.

Thoughts?

This topic has been closed for replies.
Correct answer Pete.Green

This issue should be fixed in the CC 2015.6.1 update that went live today. Please update Lightroom to the latest version.

More info here: Lightroom CC 2015.6.1 now available

Regards

Pete

8 replies

Participant
January 7, 2017

Seems like this issue is back.. updated LRcc and WHAM, slow as a dead frog to import 300 images and in random order also.

Tried copying to HDD and getting LR to import from that location, same issue, so rules out usb issues.

Geoff the kiwi
Community Expert
Community Expert
January 7, 2017

May be start a new thread... Lr6.5 is not relevant to the current release.

Sent from my iPhone in Uganda

>

VideoTrainer
Participating Frequently
October 4, 2016

This is still occurring for me.  I cannot even import a single JPEG into a new catalog after a fresh install of Lightroom.

It hangs and I need to cancel. 

I'm pasting my system info below.

I then realized that I wasn't using the latest version of Lightroom so I updated to 6.7.  Upgrading to 6.7 made absolutely no difference with the import issue.  I'm do a very simple import of 1 JPEG.  I'm Adding it to a fresh catalog (not moving or copying but those option's don't work either).  The single JPEG is on my Mac's internal hard drive. 

When I terminate the import because it just hangs it gives me the error message "No Photos Or Videos Were Found To Import".

Lightroom version: 6.0 [1014445]

License: Perpetual

Operating system: Mac OS 10

Version: 10.11 [6]

Application architecture: x64

Logical processor count: 4

Processor speed: 2.7 GHz

Built-in memory: 8,192.0 MB

Real memory available to Lightroom: 8,192.0 MB

Real memory used by Lightroom: 327.6 MB (3.9%)

Virtual memory used by Lightroom: 733.0 MB

Memory cache size: 0.0 MB

Maximum thread count used by Camera Raw: 2

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Displays: 1) 3840x2160, 2) 2560x1600

Graphics Processor Info:

Intel(R) Iris(TM) Graphics 6100

Check OpenGL support: Passed

Vendor: Intel Inc.

Version: 4.1 INTEL-10.14.73

Renderer: Intel(R) Iris(TM) Graphics 6100

LanguageVersion: 4.10

Application folder: /Applications/Adobe Lightroom

Library Path: /Users/davestoltzfus/Pictures/Test Catalog/Test Catalog.lrcat

Settings Folder: /Users/davestoltzfus/Library/Application Support/Adobe/Lightroom

Installed Plugins:

1) Aperture/iPhoto Importer Plug-in

2) Behance

3) Canon Tether Plugin

4) Facebook

5) Flickr

6) Leica Tether Plugin

7) Nikon Tether Plugin

Config.lua flags: None

AudioDeviceIOBlockSize: 512

AudioDeviceName: Built-in Output

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: Uninitialized

CoreImage: true

GL_ACCUM_ALPHA_BITS: 0

GL_ACCUM_BLUE_BITS: 0

GL_ACCUM_GREEN_BITS: 0

GL_ACCUM_RED_BITS: 0

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: Intel(R) Iris(TM) Graphics 6100

GL_SHADING_LANGUAGE_VERSION: 1.20

GL_STENCIL_BITS: 8

GL_VENDOR: Intel Inc.

GL_VERSION: 2.1 INTEL-10.14.73

GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

SYSTEM INFO AFTER UPGRADING TO 6.7:

Lightroom version: 6.7 [ 1090788 ]

License: Perpetual

Operating system: Mac OS 10

Version: 10.11 [6]

Application architecture: x64

Logical processor count: 4

Processor speed: 2.7 GHz

Built-in memory: 8,192.0 MB

Real memory available to Lightroom: 8,192.0 MB

Real memory used by Lightroom: 294.5 MB (3.5%)

Virtual memory used by Lightroom: 1,683.5 MB

Memory cache size: 0.0 MB

Maximum thread count used by Camera Raw: 4

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Displays: 1) 3840x2160, 2) 2560x1600

Graphics Processor Info:

Intel(R) Iris(TM) Graphics 6100

Check OpenGL support: Passed

Vendor: Intel Inc.

Version: 4.1 INTEL-10.14.73

Renderer: Intel(R) Iris(TM) Graphics 6100

LanguageVersion: 4.10

Application folder: /Applications/Adobe Lightroom

Library Path: /Users/davestoltzfus/Pictures/Test Catalog/Test Catalog.lrcat

Settings Folder: /Users/davestoltzfus/Library/Application Support/Adobe/Lightroom

Installed Plugins:

1) Aperture/iPhoto Importer Plug-in

2) Canon Tether Plugin

3) Facebook

4) Flickr

5) Leica Tether Plugin

6) Nikon Tether Plugin

Config.lua flags: None

AudioDeviceIOBlockSize: 512

AudioDeviceName: Built-in Output

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: Uninitialized

CoreImage: true

GL_ACCUM_ALPHA_BITS: 0

GL_ACCUM_BLUE_BITS: 0

GL_ACCUM_GREEN_BITS: 0

GL_ACCUM_RED_BITS: 0

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: Intel(R) Iris(TM) Graphics 6100

GL_SHADING_LANGUAGE_VERSION: 1.20

GL_STENCIL_BITS: 8

GL_VENDOR: Intel Inc.

GL_VERSION: 2.1 INTEL-10.14.73

OGLEnabled: true

GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

Geoff the kiwi
Community Expert
Community Expert
October 4, 2016

What is the path to the file??

So we can see it like this:

I am wondering of there could be a permissions error in the chain.

VideoTrainer
Participating Frequently
October 5, 2016

Geoff,

Here you go.  It does the same thing no matter where the file is located and no matter what file I try it on.  Internal HD, External HD.

Participant
October 1, 2016

It kind of defeats the purpose of a digital assets management program if you have to split it onto multiple catalogs...

Geoff the kiwi
Community Expert
Community Expert
October 1, 2016

Johan_Mellin wrote:

It kind of defeats the purpose of a digital assets management program if you have to split it onto multiple catalogs...

Why would you need to do that?? I have a Master of 800k files that imports fine....

Catalog size has nothing to do with this.

VideoTrainer
Participating Frequently
September 16, 2016

This is happening for me to.  I have Lightroom 6.6.1.  I took 5 minutes to import 1 jpg from the internal hard drive on my mac laptop. 

Excruciating. 

I've been researching this like crazy for the past few days.  It doesn't matter what version of Lightroom I'm using.  I tried a fresh install of just the original 6.0.  Then tried various upgrades until now I'm at 6.6.1 and nothing is helping. 

Participant
September 17, 2016

Something is just not right in the code.

I also get it to work fine after "the latest update", but then next time or some imports later I'm back at 30 min to import from card reader. Card reader to internal SSD take avbout 3 min, and even from internal SSD it takes the 30 or so minutes.

As a user since 1,2 i have already passed the crossroads in my mind, I'm tired of this

I'm a bit angry that I can't show Adobe my conumer power by not buying the product anymore as it is included with other apps I use in CC

Anyhow just waiting for the release of my new RAW developer and I'm out.

VideoTrainer
Participating Frequently
September 19, 2016

Yeah mine is not importing again either.  Very frustrating.

Pete.Green
Community Manager
Pete.GreenCommunity ManagerCorrect answer
July 26, 2016

This issue should be fixed in the CC 2015.6.1 update that went live today. Please update Lightroom to the latest version.

More info here: Lightroom CC 2015.6.1 now available

Regards

Pete

Participant
August 23, 2016

I'm running Lightroom CC 2015.6.1. and am still seeing unusably slow imports.   It seems the slowness started a couple updates ago.

Geoff the kiwi
Community Expert
Community Expert
August 23, 2016

What is your OS and where are you importing from and to where, using what connection.

1Levitator
Participant
July 4, 2016

I'm using LR 6.5 on a high-power HP workstation with enough memory, hard disk space and Win7 running on SSD. Fast. Tonight I imported some 300 images and building the standard previews was incredibly slow. Had to go away for an hour and when I came back the progress was about 5%... Then something happend and I cannot put my finger on this 100%. I happend to flip between the library view and develop view and the performance increased by a light-year. It took only (hah hah) 5 minutes to do the rest! Maybe that nudged something in the program and got it out of an endless loop or something. Try this and let the community know if this was real or just my imagination.

1Levitator
Participant
August 23, 2016

Version 2015.6.1 fixed my problem. Works like charm!

Participating Frequently
June 11, 2016

I am on windows 7 and experiencing the EXTREMELY slow import since the June update. 460 raw files took 1.5 hr to build the 1:1 preview. And the LR is not responsive during that process.

None of my workflow has changed as well. I have a i7 5820, only 14% of the CPU is being used. Everything I do during the import with preview build takes at least 5 seconds to respond. It's painful...

dj_paige
Legend
June 11, 2016

Please read my earlier answer.

Participating Frequently
June 11, 2016

No, it's not card or card reader. Everything is on a SSD already. It's the preview building that is painfully slow. And the UI is almost not responsive during that process.

dj_paige
Legend
June 10, 2016

Make sure it's not your card reader that is malfunctioning causing this slowness. Make sure there's nothing wrong with the camera card.

If the order is not correct, then in Lightroom change the sort order. This can be done in the Import dialog box or in the Library Module, whichever you prefer.