lightroom 6 and windows 32 bit

[urlaubsfan]

Hi,

I just wanted to start with the next level of photo shooting/editing.

Thus I purchsed Lightroom 6 and when I installed it, a error message came up ...

it needs obviously a 64bit computer.

What can I do now?!?!

I the only chance to buy a new desktop?!?!

Thx,

[dj_paige]

Lightroom 6 will not run on a 32 bit operating system.

I the only chance to buy a new desktop?!?!

No, you could upgrade the operating system on your computer to 64 bits (depending on the computer's specs, I suspect some computers cannot be upgraded to 64 bit operating system). Or you could buy a whole new computer.

[urlaubsfan]

thx for the swift reply ... I will check and see

worst case a new desktop is due ... its not the most recent one anyway

bye

[alien5410]

I also bought the download LR version 6 as an update of LR version 5.7 and tried to install it with the same error message of a 64bit windows version.

But this is not mentioned in the "Systemanforderung". They write following for:

Windows

   - Intel®- oder AMD-Prozessor mit 64-Bit-Unterstützung*

     - Windows 7 mit Service Pack 1, Windows 8 oder Windows 8.1

* Doppelkern-Prozessor für HD- oder AVCHD-Funktionen empfohlen

The same is mentioned for LR version 5

There isn`t given any directive to use a 64bit Win 7 version, only the recommendation for the processor *...

Does it really mean for LR6 is a 64bit WIN version necesary?

If yes, what can I do to reject version LR6 and get my money back?

Thx

[Keith Reeder]

Adobe made it public knowledge several months ago that Lr 6 would by 64 bit only:

https://blogs.adobe.com/lightroomjournal/2015/01/update-on-os-support-for-next-version-of-lightroom....‌

Caveat emptor...

[dj_paige]

I don't speak your language, so I don't know what Unterstützung translates to in English.

However, there is no such thing as a 64 bit processor. 64-bits always refers to the operating system. I'm sorry you didn't know that.

You need to contact Adobe to see if you can get your money back.