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Lightroom 6 unable to open .raf files

Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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I have the CD version of Lightroom 6, which happily opened .raf files from a Fuji XT2.

Due to a PC problem I had to reinstall Windows ( 10 ) and Lightroom.

Now LR wont recognise .raf files.

I have noticed a couple of differences between the new installation and the original one. 1 - the opening banner is different.  Originally it was the Purple flower head, now its the picture of the forest. 2 - Originally there was a Transform tab, now there isn't but the functions are located in the Lens Corrections tab.

I have now used DNG conversion to be able to view .raf files  - - - but the problem with the conversion is that the unique Fuji film profiles dont appear in the Profile area of the Camera Calibration tab.

It appears that the new installation ( from the same CD ) is different from the first installation.

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correct answers 1 Correct answer

Community Expert , Oct 21, 2017 Oct 21, 2017

Did you try the integrated updater or the direct download?

Did you reboot just before trying to install the update?

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Community Expert ,
Oct 21, 2017 Oct 21, 2017

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Make sure you are updated to the latest 6.12 - CD installs 6.0 only

Keep your Lightroom version up to date

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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Hi

Thanks for the advice.

I tried an update but received the following error

Lightroom CC (2015.12) / 6.12

There was an error installing this update. Please quit and try again later. Error Code: U44M1U5

Adobe Application Manager

There was an error installing this update. Please quit and try again later. Error Code: U44M1I218

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Community Expert ,
Oct 21, 2017 Oct 21, 2017

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Did you try the integrated updater or the direct download?

Did you reboot just before trying to install the update?

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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Its ok now.  I rebooted and 6.12 is installed now.

Thanks again.

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