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I have the CD version of Lightroom 6, which happily opened .raf files from a Fuji XT2.
Due to a PC problem I had to reinstall Windows ( 10 ) and Lightroom.
Now LR wont recognise .raf files.
I have noticed a couple of differences between the new installation and the original one. 1 - the opening banner is different. Originally it was the Purple flower head, now its the picture of the forest. 2 - Originally there was a Transform tab, now there isn't but the functions are located in the Lens Corrections tab.
I have now used DNG conversion to be able to view .raf files - - - but the problem with the conversion is that the unique Fuji film profiles dont appear in the Profile area of the Camera Calibration tab.
It appears that the new installation ( from the same CD ) is different from the first installation.
Did you try the integrated updater or the direct download?
Did you reboot just before trying to install the update?
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Make sure you are updated to the latest 6.12 - CD installs 6.0 only
Keep your Lightroom version up to date
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Hi
Thanks for the advice.
I tried an update but received the following error
Lightroom CC (2015.12) / 6.12
There was an error installing this update. Please quit and try again later. Error Code: U44M1U5
Adobe Application Manager
There was an error installing this update. Please quit and try again later. Error Code: U44M1I218
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Did you try the integrated updater or the direct download?
Did you reboot just before trying to install the update?
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Its ok now. I rebooted and 6.12 is installed now.
Thanks again.