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pieroza
pieroza
Participant
October 28, 2018
Question

Lightroom 6 with perpetual license. Update not possible

  • October 28, 2018
  • 4 replies
  • 1254 views

Hi,

I have downloaded the update Lightroom 6.14 from the below link:

Download Photoshop Lightroom

I have Lightroom 6.6 and I want to upgrade it to the last possible version.

But unfortunately after unzip it when I try to run executable AdobePatheInstaller  I have the message error

I also try with other updates (6.9, 6.12,..) but the error is always the same

Someone could help me ?

Thanks

Piero

    This topic has been closed for replies.

    4 replies

    pieroza
    pierozaAuthor
    Participant
    October 31, 2018

    Gulp !!!

    WobertC but there is no other way ?

    There is a risk that I loss all even If I backup my catalog ?

    For example plugins like presets installed or settings, or .....

    kentdesign
    Community Expert
    kentdesignCommunity Expert
    Community Expert
    October 31, 2018

    You can use your existing LIghtrooom to see where your presets are and back up the folder of presets as well!Go to

    Lightroom> Preferences

    Then click on the Presets tab

    in the center of the dialog box is a section called Location and two click boxes, one for

    Show Lightroom Develop Presets and one for Show all other Lightroom Presets.

    Find out where each of these are on your system and copy each of those 2 folders to another location or on another drive,

    Then when you do get LR 6.14 installed, you can go to the same locations and copy those folders back overwriting the "newer" folders that would be installed with your newly installed LR 6.14.

    pieroza
    pierozaAuthor
    Participant
    October 30, 2018

    No the error with the screenshot is only manually.

    From the app Lightroom i have no posibility to upgrade. 

    dj_paige
    dj_paige
    Legend
    October 30, 2018

    pieroza  wrote

    No the error with the screenshot is only manually.

    From the app Lightroom i have no posibility to upgrade. 

    But you still haven't explained what happens. Saying "no possibility" or "impossible" doesn't help diagnose the problem. Please explain in detail what happens.

    pieroza
    pierozaAuthor
    Participant
    October 30, 2018

    I don't think that the problem is the OS.

    I think that is something related with adobe, because from the creative cloud menu under my lightroom voice it doesn't show any possible update.

    And it is impossible if I try to upgrade manually.

    By the way these are the version:

    Windows 10 Home

    Version 1803

    Buikd 17134.345

    dj_paige
    dj_paige
    Legend
    October 30, 2018

    pieroza  wrote

    And it is impossible if I try to upgrade manually.

    Same error message or different error message?

    Adobe does not provide support for Lightroom 6.

    kentdesign
    Community Expert
    kentdesignCommunity Expert
    Community Expert
    October 28, 2018

    I am looking for another download source now. Also,

    Not sure, but is it possible your operating system does not meet the minimum requirements?

    If I understand the Italian correctly it is asking you to check with your administrator to install. SO you must log into your computer as the administrator to do this installation.

    pieroza
    pierozaAuthor
    Participant
    October 28, 2018

    Thank you kentdesign,

    but the account is administrator, and I also try with another local account

    The screenshot tell that there is an error in updating and to contact the administrator that disable it

    kentdesign
    Community Expert
    kentdesignCommunity Expert
    Community Expert
    October 28, 2018

    Did you try to restart the computer and then try again?

    Maybe someone from the Adobe Staff can help?

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