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Lightroom cannot import photos

Community Beginner ,
Apr 08, 2017

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I'm now using version 2015.9 with camera raw 9.9 lightroom(mac). When I select import photos, the main screen appears nothing.
I tried both photos in an SD card and in pc's hardrive , none of it worked. Despite it's a raw file or an jpg file, lightroom can't read it.
At first lightroom was working fine, but then suddenly I can't import files, it's the first time I met this problem.
I'm using a sony nex-5n
Please if anyone could help me.....

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Correct answer by Geoff_the_kiwi | Adobe Community Professional

You have nothing selected on the right side and the Destination is not showing... the Destination needs to be selected first

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Lightroom cannot import photos

Community Beginner ,
Apr 08, 2017

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I'm now using version 2015.9 with camera raw 9.9 lightroom(mac). When I select import photos, the main screen appears nothing.
I tried both photos in an SD card and in pc's hardrive , none of it worked. Despite it's a raw file or an jpg file, lightroom can't read it.
At first lightroom was working fine, but then suddenly I can't import files, it's the first time I met this problem.
I'm using a sony nex-5n
Please if anyone could help me.....

Adobe Community Professional
Correct answer by Geoff_the_kiwi | Adobe Community Professional

You have nothing selected on the right side and the Destination is not showing... the Destination needs to be selected first

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LEGEND ,
Apr 08, 2017

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Try this

In the Import dialog box, click on COPY (if it is not already selected) and make sure the Destination Panel on the right is present and expanded and a valid destination folder is selected.

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Community Beginner ,
Apr 09, 2017

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Thank you dj_paige, I tried but the preview is still empty. I selected copy instead of copy as dng.
By the way, do you know what's the difference between these two arrows??螢幕快照 2017-04-09 15.47.45.png.
The upper one has a subfolder, but the other doesn't, still Lightroom can't catch the photos in both...
I tried to open photos on Photoshop, it works. I don't know if this helps

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Adobe Community Professional ,
Apr 09, 2017

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Twombats  wrote

.
The upper one has a subfolder, but the other doesn't,

That is the difference.

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Community Beginner ,
Apr 09, 2017

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Thank you ManiacJoe

I was just wondering if that's the problem, but I'm pretty sure it's not after your explanation.

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Community Beginner ,
Apr 09, 2017

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螢幕快照 2017-04-09 17.10.52.png
If anybody needs a screenshot, here it is. The folder from the import contains jpg files, but Lightroom can't catch them.

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Adobe Community Professional ,
Apr 09, 2017

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You have nothing selected on the right side and the Destination is not showing... the Destination needs to be selected first

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Community Beginner ,
Apr 09, 2017

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Thank you Geoff the kiwi!!!!! PROBLEM SOLVED

And thank everyone who helped me XD

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New Here ,
Sep 26, 2018

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I am having the exact same problem

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Adobe Community Professional ,
Sep 27, 2018

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The solution involving the Destination panel did not work?

Mac or Windows? Which version?

Which exact NUMBER version of Lightroom?

In great detail, describe the problem and your settings. A screen shot or two might help.

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New Here ,
Mar 11, 2020

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I am also not able to Import pictures into Lightroom anymore. The only drop down box on the left side says Macintosh HD. I cant get to any of my files. I have Lightroom Classic 9.2 Release. 

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Adobe Community Professional ,
Mar 11, 2020

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If you are running Catalina, there is a new security app that you may need to use to turn on all the permissions for Lightroom.

 

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New Here ,
Mar 14, 2020

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is that the reason why i cant see muy photos when I select my d3300? it appears nothing

help please! where can I change the permissions of lightroom?Captura de Pantalla 2020-03-14 a la(s) 23.53.12.png

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Adobe Community Professional ,
Mar 15, 2020

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To change the security settings for Lightroom, it is something like:

Mac system settings > Security and Privacy

 

Eventually, back in the Lightroom Import dialog, you may need to choose "files" instead of "devices". Using a card reader is preferable to directly connecting the camera.

 

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New Here ,
May 16, 2020

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Gracias! Me has ayudado con esta respuesta!

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